Cloud Infrastructure Operations Manager
About The Position
The Cloud Infrastructure Operations Manager leads and develops a geographically distributed team of approximately 10 engineers responsible for Linux and Google Cloud Platform (GCP) infrastructure operations. The role oversees daily production operations, including monitoring, alert response, infrastructure provisioning, incident management, and service restoration, prioritizing work based on business impact and incident severity. It provides technical leadership across Linux administration, GCP infrastructure, automation, and cloud operations, and guides engineers through high-priority incidents and complex troubleshooting. The manager improves the reliability, availability, scalability, security, and operational readiness of cloud and Linux environments, while advancing DevOps and SRE practices such as automation, Infrastructure as Code, observability, monitoring, and continuous improvement. The role also supports operational adoption of emerging GCP capabilities, including infrastructure for Google Gemini models and related AI-enabled solutions. It develops team capabilities through coaching, mentorship, knowledge sharing, and cloud expertise development, and partners with AWS, Azure, engineering, security, and other technology teams on Vanguard’s multi-cloud strategy and operating standards. The manager evaluates operational trends, recurring incidents, and technology opportunities to improve resiliency and reduce manual effort. The team operates under a 6:00 a.m. to 6:00 p.m. operational coverage model. The manager provides leadership during assigned coverage and responds effectively to production incidents. The team is distributed across locations in the United States, Australia, and India. Vanguard is not offering visa sponsorship for this position. Vanguard’s hybrid work model combines flexibility with in-person learning, collaboration, and connection.
Requirements
- Minimum of eight years of related work experience.
- Undergraduate degree in a related field, or equivalent combination of training and experience.
- At least five years of relevant experience in infrastructure, cloud operations, DevOps, SRE, Linux engineering, or a related technical discipline, including experience leading technical teams.
- Demonstrated Linux systems administration and troubleshooting experience in production environments.
- Experience managing or supporting workloads and infrastructure in GCP or a comparable hyperscale cloud environment, with the ability to apply cloud infrastructure concepts to GCP.
- Experience leading production operations involving monitoring, alerts, incident management, infrastructure provisioning, availability, and service reliability.
- Ability to provide credible technical direction while coaching, developing, and managing infrastructure or cloud engineers.
- Experience with automation, scripting, Infrastructure as Code, configuration management, or related DevOps practices.
- Experience collaborating across distributed teams and operating effectively in a fast-paced production environment.
- Ability to provide leadership during assigned coverage within the team’s 6:00 a.m. to 6:00 p.m. operational coverage model and respond effectively to production incidents.
- Visa sponsorship is not offered for this position.
Nice To Haves
- Experience supporting infrastructure operations at global or large-enterprise scale.
- Experience with multi-cloud environments, including AWS or Microsoft Azure.
- Experience supporting AI/ML cloud platforms or services such as Google Gemini.
- Financial services industry experience.
Responsibilities
- Lead, develop, and support a geographically distributed team of approximately 10 engineers responsible for Linux and GCP infrastructure operations.
- Oversee daily production operations, including monitoring, alert response, infrastructure provisioning, incident management, and service restoration based on business impact and severity.
- Provide technical leadership across Linux system administration, Google Cloud infrastructure, automation, and cloud operations.
- Guide the team through high-priority incidents and help engineers troubleshoot complex infrastructure issues and adapt to changing operational needs.
- Improve the reliability, availability, scalability, security, and operational readiness of cloud and Linux environments.
- Advance DevOps and SRE practices, including automation, Infrastructure as Code, observability, monitoring, and continuous improvement.
- Support operational adoption of emerging GCP capabilities, including infrastructure supporting Google Gemini models and related AI-enabled solutions.
- Develop team capabilities through coaching, technical mentorship, knowledge sharing, and opportunities to expand cloud expertise.
- Partner with AWS, Azure, engineering, security, and other technology teams to support Vanguard’s multi-cloud strategy and operational standards.
- Evaluate operational trends, recurring incidents, and technology opportunities to improve resiliency and reduce manual effort.
- Provide leadership during assigned operational coverage and respond effectively when production incidents occur.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
