Cloud & Infrastructure Engineer

Viasat, Inc. • Carlsbad, CA

5d • Onsite

About The Position

As a Cloud & Infrastructure Engineer, you will support and evolve Viasat’s enterprise business platforms across commercial and government environments. You will maintain secure, scalable, and highly available cloud and infrastructure services while working with cross-functional teams to deliver reliable business solutions.

The role spans operational support, infrastructure engineering, security administration, and continuous improvement across cloud and on-premises environments. Work includes supporting Azure Commercial, Azure Government, AWS, and hybrid infrastructure; administering Windows and Linux systems, identity services, enterprise applications, and database environments; and monitoring service health, security, performance, and availability. You will troubleshoot complex infrastructure and application issues, support compliance requirements, and contribute to cloud migrations, modernization, automation, and digital transformation initiatives.

You will also develop automation and evaluate AI-enabled tools to improve IT operations and user experiences, maintain technical documentation and runbooks, and collaborate with business stakeholders and technical teams. This is a site-based role requiring employees to work at least three days (60% or more) per week from a Viasat office or work location within a standard five-day workweek. On-call support and incident response are required as needed.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or an equivalent combination of education and experience.
• At least 5 years of experience supporting enterprise infrastructure, cloud, and hybrid environments.
• Hands-on experience administering and supporting Microsoft Azure, Azure Government, AWS, and hybrid cloud environments.
• Working knowledge of Microsoft Entra ID, Active Directory, IAM, SSO, SAML, Service Principals, and Managed Identities.
• Experience supporting Windows Server and Linux operating systems in enterprise environments.
• Understanding of enterprise networking concepts, including DNS, TCP/IP, VPNs, firewalls, load balancers, and network troubleshooting.
• Experience supporting or administering SQL Server and/or Oracle database environments.
• Strong troubleshooting, root-cause analysis, and problem-solving skills across infrastructure, application, identity, and networking technologies.
• Experience managing certificates, SSL/TLS, PKI, and security-related technologies.
• Exposure to cloud automation and scripting using PowerShell, Python, Bash, or similar technologies.
• Familiarity with security and compliance frameworks such as NIST, CMMC, ITAR, FedRAMP, or SOX.
• Exposure to AI-powered technologies, including Microsoft Copilot, Azure AI Services, Azure OpenAI, or other AI-enabled automation solutions.
• Ability to leverage AI tools and automation to improve operational efficiency, support processes, and system management.
• Strong verbal and written communication skills and ability to work effectively across technical and business teams.
• Ability to work independently, manage competing priorities, and deliver results in a fast-paced environment.
• Must be a U.S. citizen and eligible to support government-regulated environments.

Nice To Haves

• Experience with hybrid cloud environments spanning Azure, Azure Government, AWS, and on-premises infrastructure.
• Strong understanding of Microsoft Entra ID, Active Directory, identity governance, authentication, and access management concepts.
• Familiarity with Service Principals, Managed Identities, RBAC, Conditional Access, and Zero Trust security principles.
• Experience supporting government, defense, or regulated-industry compliance requirements such as NIST, CMMC, ITAR, or FedRAMP.
• Proficiency with automation and scripting using PowerShell, Python, Bash, Terraform, or cloud-native automation tools.
• Exposure to Microsoft Copilot, Azure OpenAI, Azure AI Services, and AI-assisted operational workflows.
• Experience using AI tools to improve troubleshooting, operational efficiency, documentation, monitoring, and incident response.
• Proactive approach to identifying opportunities for automation, modernization, and continuous improvement.
• Strong collaboration skills across infrastructure, security, networking, database, and application teams.
• Excellent troubleshooting and analytical skills for diagnosing and resolving complex technical issues.
• Experience supporting enterprise applications and mission-critical production systems.
• Ability to prioritize effectively, manage multiple activities, and adapt to changing business needs.
• Strong documentation and communication skills, including explaining technical concepts to technical and non-technical stakeholders.
• Relevant certifications such as Microsoft Azure Administrator (AZ-104), Azure Security Engineer (AZ-500), Azure AI Engineer (AI-102), AWS Solutions Architect Associate, or similar cloud and security certifications.

Responsibilities

• Design, implement, and support infrastructure solutions across Microsoft Azure, Azure Government, and AWS environments.
• Manage and maintain Windows Server, Linux, cloud, and hybrid infrastructure platforms to ensure stability, performance, and security.
• Administer and troubleshoot Microsoft Entra ID, Active Directory, SSO, SAML, IAM, Service Principals, Managed Identities, and related authentication services.
• Support enterprise applications, databases, and business-critical platforms, ensuring high availability, security, and operational excellence.
• Collaborate with security, networking, database, application, and business teams to deliver solutions that meet business and regulatory requirements.
• Monitor infrastructure health, performance, security, and availability; respond to incidents, alerts, and service requests; and identify risks and improvement opportunities.
• Support compliance initiatives and implement security controls related to NIST, CMMC, ITAR, FedRAMP, and other applicable frameworks.
• Lead or participate in cloud modernization, migration, automation, and digital transformation efforts.
• Develop automation using PowerShell, Python, Bash, AI-enabled technologies, and cloud-native tools to improve operational efficiency and reduce manual work.
• Evaluate and support Microsoft Copilot, Azure AI Services, Azure OpenAI, and other AI-driven technologies for IT operations, support processes, and user experiences.
• Create and maintain technical documentation, operational procedures, architecture diagrams, and support runbooks.
• Troubleshoot and resolve infrastructure, application, identity, database, networking, and access-related issues across enterprise environments.
• Manage SSL/TLS certificates, PKI integrations, and identity-related services.
• Support SQL Server and Oracle environments, including connectivity, access, and infrastructure-related administration.
• Participate in on-call support and incident response activities as required.

Benefits

• Viasat states that compensation may include additional cash or stock incentives and medical, financial, and/or other benefits, depending on the position offered.
• The posting refers applicants to Viasat’s comprehensive benefits offerings focused on holistic health and wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level