Cloud Engineer (6851)
About The Position
The Cloud Engineer supports the design, implementation, operation, and continuous improvement of secure AWS cloud environments for critical government missions. The role may be filled at the Cloud Engineer I, II, or III level; level is determined by relevant experience, technical depth, independence, architecture experience, and overall qualifications. The engineer builds, configures, operates, and maintains AWS cloud infrastructure, including AWS GovCloud environments. They manage support tickets, troubleshoot infrastructure, access, and networking issues with teammates, implement solutions, and follow tickets through resolution. The role also involves clearly communicating ticket status, technical issues, and resolutions, continuing to develop AWS skills, and contributing to team process and documentation improvements.
Requirements
- Active TS/SCI with CI Poly security clearance.
- At least 2 years of experience building, supporting, or troubleshooting cloud infrastructure, including prior experience supporting infrastructure in AWS GovCloud.
- Experience with AWS services including EC2, EBS, S3, VPC, IAM (users, roles, and policies), and AWS Organizations.
- Experience working in a ticket-driven support environment, with willingness to proactively pick up, troubleshoot, and resolve tickets.
- Foundational understanding of cloud architecture principles and the AWS Well-Architected Framework.
- Conceptual understanding of cloud networking, such as VPCs and security groups.
- Willingness to learn, deepen technical skills, and collaborate with teammates to troubleshoot issues and support cloud infrastructure.
Responsibilities
- Build, configure, operate, and maintain AWS cloud infrastructure, including AWS GovCloud environments.
- Proactively manage support tickets, collaborating with teammates to troubleshoot infrastructure, access, and networking issues, implement solutions, and follow through to resolution.
- Communicate ticket status, technical issues, and resolutions clearly to teammates and stakeholders.
- Continue developing AWS knowledge and technical skills.
- Contribute to improvements in team processes and documentation.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan with company match
- Paid time off and holidays
- Parental leave and dependent care
- Flexible work arrangements
- Professional development opportunities
- Employee assistance and wellness programs
- Potential bonuses and/or additional incentives based on individual and company performance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
