Cloud Engineer (6851)
About The Position
The Cloud Engineer supports the design, implementation, operation, and continuous improvement of secure AWS cloud environments supporting critical government missions. The role builds, configures, operates, and maintains AWS infrastructure, including AWS GovCloud, and proactively handles support tickets related to infrastructure, access, and networking. The engineer communicates ticket status, technical issues, and resolutions to teammates and stakeholders, while strengthening AWS skills and contributing to improvements in team processes and documentation. The position may be filled at Cloud Engineer I, II, or III level. Level is determined by relevant experience, technical depth, independence, architecture experience, and overall qualifications. Cloud Engineer I is listed with 4–7 years of relevant experience and a salary range of $150,000–$185,000; Cloud Engineer II with 8–9 years and $190,000–$210,000; and Cloud Engineer III with 10 or more years and $200,000–$235,000. The position may also be eligible for bonuses or other incentives based on individual and company performance. Applications are accepted on a rolling basis until the position is filled.
Requirements
- Active TS/SCI with CI Poly security clearance.
- Experience building, supporting, or troubleshooting cloud infrastructure, and prior experience supporting infrastructure in AWS GovCloud.
- Experience with AWS EC2, EBS, S3, VPC, IAM (users, roles, and policies), and AWS Organizations.
- Experience working in a ticket-driven support environment and willingness to proactively pick up, troubleshoot, and resolve tickets.
- Foundational understanding of cloud architecture principles and the AWS Well-Architected Framework.
- Conceptual understanding of cloud networking, including VPCs and security groups.
- Willingness to learn, deepen technical skills, collaborate with teammates, troubleshoot issues, and support cloud infrastructure.
Responsibilities
- Build, configure, operate, and maintain AWS cloud infrastructure, including AWS GovCloud environments.
- Use AWS services such as EC2, EBS, S3, VPC, IAM, and AWS Organizations.
- Proactively manage support tickets and collaborate with teammates to troubleshoot infrastructure, access, and networking issues.
- Implement solutions and follow tickets through to resolution.
- Clearly communicate ticket status, technical issues, and resolutions to teammates and stakeholders.
- Continue developing AWS knowledge and technical skills.
- Contribute to improvements in team processes and documentation.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan with company match
- Paid time off and holidays
- Parental leave and dependent care
- Flexible work arrangements
- Professional development opportunities
- Employee assistance and wellness programs
- Potential bonuses and/or additional incentives based on individual and company performance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
