Cloud Engineer Mid-level

SAIC•Washington, DC

12d

About The Position

As a Cloud Engineer, you will architect, build, and design solutions integrating public cloud services, using practices such as Infrastructure as Code to enable repeatable resource deployment. You will apply cloud reference architectures and solutions to support software development in a DevOps environment. The role supports a dual Microsoft Exchange and Google Workspace environment, and requires experience supporting both. You will also provide operational support, collaborate with development teams, coordinate Mail and MDM services, and contribute to cloud security and operational improvements. Participation in a 24/7 on-call rotation is required.

Requirements

At least 5 years of experience deploying or configuring application workloads in Microsoft Azure Commercial Cloud or AWS Cloud.
At least 7 years of total hands-on experience in technology.
Demonstrated understanding of infrastructure components, including compute, network, and storage.
Demonstrated understanding of configuring and supporting application workloads in Azure or AWS Cloud.
Proven experience designing, configuring, integrating, testing, releasing, maintaining, and supporting Microsoft O365 Cloud, Exchange, Intune with Apple Business Manager, Azure, Office Suite, Outlook applications, OneDrive for Business, and Microsoft Security & Compliance.
Experience supporting both Microsoft Exchange and Google Workspace.
Must be a U.S. citizen or green card holder who has resided in the U.S. for at least 3 years.
Ability to obtain a public trust.

Nice To Haves

Strong understanding of cloud engineering methods, applications, and best practices across cloud service providers.
Experience assessing, customizing, troubleshooting, optimizing, and maintaining current and emerging technologies, platforms, and applications to improve security and efficiency across network, compute, and storage.
Experience with cloud orchestration tools and continuous delivery processes for deploying and managing customer cloud infrastructure.
Demonstrated proficiency automating processes with Terraform, AWS CloudFormation, Packer, PowerShell, or Python, including use of remote APIs.
Experience working with containers, container orchestration systems, and hardening practices.
AWS Solutions Architect Associate and/or Azure Administrator Associate certification or higher.
Microsoft O365 certification or equivalent.
Ability to maintain effective customer relationships and manage workloads or portfolios with Federal and Contractor leadership and end users for Mail and MDM service delivery.
Ability to be a highly cohesive team member and change agent while serving as a consultant.

Responsibilities

Create and update cloud environment configurations to establish and support application workloads in Azure and AWS.
Configure Azure subscriptions, resource groups, virtual networks, subnets, load balancers, App Services, Azure Batch, virtual machines, resource tagging, billing, policies, and security controls.
Configure AWS accounts, IAM users and roles, VPCs, subnets, load balancers, network routes, Transit Gateway, Control Tower, Systems Manager, Config Manager, stack sets, WAF, CloudFront, and Route 53.
Use shell scripting and execute commands through the command line.
Design and build automation platforms using Infrastructure as Code methodologies.
Support operational requests, communicate level of effort and status, and report to the cloud leadership team.
Support data calls for cloud-provisioned resources and report resource status.
Identify and communicate opportunities to improve agency security posture in cloud environments.
Collaborate with external development teams to understand cloud workload solution architecture in the agency AWS and Azure environments.
Coordinate production changes and releases for Mail and MDM services, including design, architecture, configuration, staffing, scheduling, impact and risk analysis, approval, communications, testing, implementation, monitoring, and operations.
Fulfill requested Mail and MDM services for role-based access, permissions, specialized communications, distribution groups, availability, and functionality in a timely manner.
Assess and report performance, access, licensing, and capacity, and recommend solutions.
Participate in a 24/7 on-call support rotation.
Manage and report on daily operations, including deliverables, expectations, communications, risk management, and stakeholder reporting.
Create, update, and maintain designs, architectures, data profiles, licenses, support agreements, standard operating procedures, work instructions, and knowledge articles.