Cloud Engineer

Loudoun County Government•Leesburg, VA

About The Position

Loudoun County Government has been named one of Forbes' 2025 Best Large Employers! We’re proud to be recognized nationally for our commitment to employee satisfaction and excellence in public service. At Loudoun County, we bring together talented professionals from all backgrounds to make a meaningful impact in a dynamic, growing community — that’s The Loudoun Difference . Welcome and thank you for your interest in employment with Loudoun County Government! ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION. Join One of the Fastest Growing Counties in the Nation Loudoun County, located just 35 miles west of Washington, D.C., is renowned for its exceptional quality of life, vibrant economy, and rich historical charm. With a unique blend of cultural, recreational, and educational opportunities, Loudoun offers an ideal environment to live, work, and grow. Recognized by Forbes as one of America's Best Large Employers, Loudoun County Government is committed to creating a workplace where employees thrive. Loudoun is recognized for its outstanding commitment to fostering environments where employees can thrive based on various factors, which include atmosphere, salary, diversity, working conditions and workplace environment. The Department of Information Technology is currently seeking a Cloud Engineer in the Infrastructure Division. This position will serve as a lead engineer in support of the County's private and public cloud environments providing the highest level of customer service.

Requirements

Bachelor's Degree with coursework in Computer Science or related field
four (4) years of related technical work experience preferably in a government setting
equivalent combination of education and experience

Nice To Haves

Knowledge of public clouds including AWS and Azure.
Advanced knowledge of private cloud hypervisors including Nutanix.
Advanced knowledge of Microsoft and Linux Server Operating Systems.

Responsibilities

Provides cloud systems design and administration - Analyzes, designs, and troubleshoots cloud systems; assists with installation, configuration, operation, and maintenance of cloud systems and related infrastructure; develops and maintains system documentation, procedures, and standards; manages system installation, upgrades, and replacements; and provides technical support to Network Engineers, Systems Engineers, and other staff.
Maintains performance of cloud systems - Monitors performance of County cloud systems; analyzes system utilization, identifies problems, and makes adjustments to correct processing problems; and identifies and corrects problems using monitoring tools and testing equipment.
Provides customer service - Provides courteous and timely customer service to County staff, vendors, citizens, and other visitors. Refers customers to appropriate staff.
Resolves system issues - Identifies and corrects problems with computer hardware and software using monitoring tools and testing equipment.
Troubleshoots computer hardware issues - Identifies and corrects problems with computer hardware using available monitoring tools; works with maintenance providers to resolve hardware issues.