Cloud Engineer (6903)

MetroStar • Reston, VA

3d

About The Position

The Cloud Engineer supports the design, implementation, operation, and continuous improvement of secure AWS cloud environments that support critical government missions. The role builds, configures, operates, and maintains AWS infrastructure, including AWS GovCloud environments, and contributes to ticket-driven troubleshooting of infrastructure, access, and networking issues. The engineer communicates ticket status, technical issues, and resolutions to teammates and stakeholders, while continuing to deepen AWS skills and improve team processes and documentation.

The position may be filled at the Cloud Engineer I, II, or III level. Level is determined by relevant experience, technical depth, independence, architecture experience, and overall qualifications. The role may also be eligible for bonuses or additional incentives based on individual and company performance. Applications are accepted on a rolling basis until the position is filled.

Requirements

• Active TS/SCI clearance.
• At least 2 years of experience building, supporting, or troubleshooting cloud infrastructure, including prior experience supporting infrastructure in AWS GovCloud.
• Experience with AWS EC2, EBS, S3, VPC, IAM (users, roles, and policies), and AWS Organizations.
• Experience working in a ticket-driven support environment, with willingness to proactively pick up, troubleshoot, and resolve tickets.
• Foundational understanding of cloud architecture principles and the AWS Well-Architected Framework.
• Conceptual understanding of cloud networking, including VPCs and security groups.
• Willingness to learn, deepen technical skills, collaborate with teammates, troubleshoot issues, and support cloud infrastructure.

Responsibilities

• Build, configure, operate, and maintain AWS cloud infrastructure, including AWS GovCloud environments.
• Work with AWS services including EC2, EBS, S3, VPC, IAM, and AWS Organizations.
• Proactively pick up and manage support tickets.
• Collaborate with teammates to troubleshoot infrastructure, access, and networking issues, implement solutions, and follow through to resolution.
• Clearly communicate ticket status, technical issues, and resolutions to teammates and stakeholders.
• Continue deepening AWS knowledge and technical skills.
• Contribute to improvements in team processes and documentation.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan with company match
• Paid time off (PTO) and holidays
• Parental leave and dependent care
• Flexible work arrangements
• Professional development opportunities
• Employee assistance and wellness programs
• Potential bonuses and/or additional incentives based on individual and company performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed