Cloud Developer - Product DevOps

GURUS Solutions•Montreal, QC

2d•Hybrid

About The Position

As part of the Product Development team, the Cloud Developer - Product DevOps will be responsible for the maintenance, support and continuous improvement of our existing products and will occasionally participate in the development of new product features. The main responsibilities of the Cloud Developer will be to ensure the continuous operations of our products, monitor event logs, recover from outages, troubleshoot, and develop software fixes as well as offer technical support to our customers. The Cloud Developer will also be involved in defining the best practices for upgrades and releases. Our Product team was created in 2020 with the goal of leveraging our 20+ years of experience of business transformation with NetSuite into creating in-house tools to complement our customers’ use of NetSuite. Our current product is based on our customers' feedback of wanting more sophisticated AI and BI tools to provide end-to-end visibility on NetSuite’s data in order to make better strategic decisions to help scale up their business. If you are interested to learn more about our product, check out our website for more informative videos.

Requirements

Programming experience with Python and JavaScript (Essential)
Experience with public cloud platforms (Essential)
Experience with ETL Middleware or REST services
3-4 years of experience with service-oriented architectures, software development life cycle with DevOps methodologies
Experience or interest in client-facing interactions and a strong focus on customer experience
Good communication skills to provide training, explain technical concepts to end-users, and conduct meetings with stakeholders - for both English and French
Have a BSc in Computer Science, Software Engineering, Information Technologies, or a relevant combination of studies and experience
This position requires proficiency in a language other than French due to the fact that 75% of our clients operate in English

Nice To Haves

Programming experience with Go (an asset)
Programming experience with Google Apps Script (an asset)
Programming experience with SuiteScript (an asset)
Knowledge of Infrastructure as Code (ex: Terraform) or Containers (ex: Docker) is an asset
Experience with database concepts and SQL (BigQuery or Snowflake, an asset)
Experience with Google Cloud is an asset
Experience with deployment of MCP tools (an asset)
Experience with a BI software is an asset (ex: PowerBI, Tableau)

Responsibilities

Lead the operations, maintenance, and support of our product suite
Monitor event alerts and take corrective actions
Develop and maintain automations
Troubleshoot and resolve data integrity issues within our solution
Follow and participate in the improvement of processes, tools, and documentation to support the product installations.
Document and follow up on all incidents
Communicate with the users about any maintenance issues or upcoming events (new versions, projects, etc.)
Offer your functional and technical expertise to ensure the quality of the product
Participate in brainstorming sessions for our next Product launch; Being comfortable to challenge your colleagues on some technical decisions to ensure the best possible product is going to be developed.
Be involved in all phases of a Product development: Initiation, Design, programming, testing, launching, and maintenance
Participate in building the roadmap of features for our products, including bug fixes and release management
Work with our tech stack: NetSuite, Google Cloud Platform, Google Data Studio, Slack, JIRA, BigQuery, GIT, Google Workspace, Terraform, Docker

Benefits

Competitive vacation plus 40 hours of personal days
Group insurance (health & dental)
$500 flex benefits for you and your family, related to health and wellness (massages, gym equipment, gym membership, ski membership, etc.)
Dialogue - medical online app
Flexible schedule and hybrid work environment
50% compensation for OPUS/AMT card
Continuing education - paid certifications related to your role

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