Cloud Delivery & Program Management Director

UnitedHealth Group•Eden Prairie, MN

5d•$134,600 - $230,800•Onsite

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Enterprise Technology Infrastructure, Platforms & Services (ETIPS) delivers services and operational support to meet business integration objectives. Architecture leadership to provide scalable, secure, and highly available infrastructure solutions to meet care delivery business needs and enable future business growth. Our culture of integrity, diversity and inclusion is the foundation of all we do. Our platforms and services empower speed to market to meet consumer needs while improving the overall health care experience. We strive to provide an exceptional experience to those with whom we work and serve. The Enterprise Cloud Program (ECP) is a multi-year initiative to accelerate adoption of public cloud solutions across UnitedHealth Group (UHG). The program, led by the Enterprise Technology Infrastructure, Platforms and Services (ETIPS) team, will establish foundational guidance and standards to help application teams make informed decisions and provide a framework for each line of business to assess, prioritize and establish a cost-benefit analysis for application migrations. The Enterprise Cloud Migration Program Director will be spearheading the program coordination with diverse cross-platform teams and platform implementations. This role will support a program & project management team for cloud capability workstreams in partnership with product & engineering teams. This team will work to set tool standards for cloud capability teams, hold workstream meetings, run scrum of scrums and support high priority capability project management as needed.

Requirements

Bachelor’s degree in applicable area of expertise or 8 years of equivalent experience
8+ years of Project/Program Management experience in a large enterprise environment
3+ years of Agile/Scrum working experience
Experience using AI tools to augment executive workflows, program governance, and portfolio insights
Experience identifying and managing expectations of the key stakeholders and taking their support to help resolve bottlenecks
Experience participating in or leading the program steering committee reviews and gate approvals
Experience building and manage relationships across a large enterprise
Experience with cross functional and enterprise program delivery experience
Proven leadership in driving adoption of new tools and ways of working at scale
Proven solid ability to translate AI generated insights into actionable program decisions and executive ready narratives

Nice To Haves

Cloud Foundations Certification (GCP, AWS or Azure)
Health care insurance background
Process implementation & re-engineering
Very solid understanding of Cloud technologies & architecture
Proven solid analytical, problem-solving and systems analysis skills

Responsibilities

Lead team of cloud capability project managers
Have deep understanding of other project life cycles including waterfall and how to manage dependencies between teams
Leverage enterprise approved AI tools (e.g., M365 Copilot and approved analytics/automation platforms) to streamline program management workflows, including portfolio reporting, risk analysis, dependency tracking, and executive communications
Embed AI into standard delivery practices, including planning, status reporting, financial tracking, and retrospectives, driving measurable efficiency and quality improvements
Plan/track all external team dependencies in partnership with product & engineering teams; help resolve bottle necks
Work with other program leaders to drive the definition and refinement of the program backlog
Maintain metrics that provide visibility to stakeholders on program-level plans, progress and quality
Actively manages the program scope, budget, risks, issues, deliverables, and schedule of individual program tasks, as well as timely reporting of program status
Facilitate ongoing key stakeholder communication between Business, Finance, Operations, Product & Delivery teams
Support weekly / monthly status reporting to key stakeholders
Translate highly complex concepts in ways that can be understood by a variety of audiences
Influence senior leadership to adopt new ideas, products, and/or approaches
Drive solutions to unique and complex problems with broad impact on the business
Continuously evaluate emerging AI capabilities and trends to inform program strategy, tooling evolution, and operational innovation