Director - Program Management

SHI International•Austin, TX

2d•Hybrid

About The Position

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours. The Director - Program Management is accountable for enterprise IT delivery portfolio planning and decisioning at SHI. This role assumes ownership after initiatives are approved and chartered, translating charters into integrated delivery roadmaps, yearly plans, and in-year prioritization decisions that reflect enterprise capacity and constraints. This role serves as the owner of portfolio strategy, outcomes, and trade-offs, translating enterprise objectives into integrated programs and product roadmaps. The Senior Director partners closely with executive stakeholders and the PMO to ensure the organization is focused on the right initiatives, in the right order, with clear accountability for results. Success in this role requires strong business judgment, the ability to lead through influence, and experience operating at the intersection of strategy, execution, and product delivery. This role is required to report to the Austin, TX or Somerset, NJ location on a hybrid basis.

Requirements

Bachelor’s degree in Business, Management, Engineering, or a related field (Master’s degree preferred)
10+ years of progressive program and/or project management experience, including leadership of complex, enterprise-wide initiatives
Demonstrated experience leading large, cross-functional program and/or product portfolios
Strong expertise in program management methodologies, including Agile, Waterfall, and hybrid delivery models
Proven success engaging senior stakeholders and leading through influence in matrixed environments
Extensive experience leading enterprise transformation initiatives and managing large, complex Information Technology programs
Strong business acumen with the ability to translate strategy into executable portfolios and roadmaps
Exceptional leadership, communication, and stakeholder management skills
Strong strategic planning, analytical, and problem-solving capabilities
The ability to manage, drive and adapt to organizational change while maintaining team morale and productivity. - Expert
Skilled in assessing and addressing potential risks to ensure smooth operations and safeguard organizational interests. - Expert
Skilled in engaging and managing relationships with stakeholders to ensure alignment and successful support outcomes. - Expert
Skilled in strategic planning and implementation, aligning with the responsibility of developing and implementing strategic plans to achieve organizational goals. - Expert
Experience with change management and change consulting, crucial for driving innovation and continuous improvement within the organization. - Expert
Understanding of IT industry trends and dynamics, ensuring continuous learning and staying ahead of market shifts. - Expert

Nice To Haves

Advanced degree (MBA or equivalent)
Experience working within Information Technology organizations with formal PMO structures
Experience leading both Information Technology program and product disciplines
Background in digital transformation, operating-model change, or large-scale enterprise initiatives
PMP, PgMP, PMI, or equivalent certification
Proven experience leading major Information Technology implementations such as ERP, cloud migrations, core systems modernization, or enterprise platform transformations.

Responsibilities

Own the IT delivery portfolio post charter, ensuring approved initiatives are realistically planned, sequenced, and coordinated
Lead annual enterprise delivery planning, producing integrated, capacity aware roadmaps aligned to approved charters
Drive in year portfolio decisioning as new charters enter or delivery constraints change
Translate approved charters into delivery ready plans without redefining scope, funding, or business value
Lead portfolio level tradeoff discussions across timing, capacity, dependencies, and funding, enabling informed executive decisions
Assists in resolving conflicts related to scope, priority, and resource allocation across initiatives
Act as a trusted partner to senior leadership on portfolio decisions, trade-offs, and investment choices
Build, lead, and mentor a team of Program Managers accountable for consistent portfolio planning and decision insight
Ensure strong collaboration with business, transformation, finance, architecture, and delivery leaders to maintain portfolio alignment
Partner closely with the PMO to align portfolio planning, governance standards, and reporting practices
Ensure portfolio data (plans, dependencies, risks) is accurate, transparent, and decision ready for executive leadership
Ensure clean hand off from portfolio planning to execution teams while maintaining portfolio level visibility