Cloud Delivery Director

DTCC • Jersey City, NJ

7d • Hybrid

About The Position

The Cloud Delivery Director leads a team responsible for transforming how application teams access and consume cloud and infrastructure services at DTCC. The role sets the strategy and executes a streamlined, self-service “shift-left” experience, bringing together application data, approved patterns, service readiness, financial inputs, and delivery workflows to simplify and automate the path from application intent through provisioning.

Working across Engineering, Cloud Operations, Finance, service providers, and business stakeholders, the Director turns strategy into execution and creates a simpler, faster, more transparent, and increasingly automated path to cloud adoption. The role owns the product vision, roadmap, backlog, and delivery for the infrastructure and cloud intake experience, while ensuring solutions meet DTCC’s expectations for risk management, controls, resiliency, security, and operational readiness.

Requirements

• Bachelor’s degree in computer science, engineering, information technology, business, or equivalent experience.
• At least 8 years of progressive experience in cloud, infrastructure technology, platform engineering, product management, technology delivery, or related disciplines, including experience leading teams and complex enterprise initiatives.
• Cloud certification from AWS, Microsoft Azure, or another major cloud provider.
• Strong working knowledge of public cloud platforms such as AWS and/or Microsoft Azure, enterprise infrastructure, application architecture, APIs, automation, and modern software delivery practices.
• Ability to lead through influence, manage competing priorities, and resolve complex organizational challenges.
• Strong customer and product mindset, with an ability to simplify complex technology processes into intuitive experiences.
• Ability to translate strategy into clear roadmaps, priorities, and measurable delivery outcomes.
• Effective communication across technical teams, business stakeholders, and senior leadership.
• Ability to create accountability and develop high-performing teams while operating in a matrixed organization.
• Strong knowledge of Agile delivery practices, including Scrum and Kanban, and tools such as Jira, with the ability to apply them pragmatically to achieve business outcomes.

Nice To Haves

• Professional-level, architecture, or engineering certification from a major cloud provider is strongly preferred.

Responsibilities

• Lead, develop, and manage a team accountable for cloud and infrastructure enablement capabilities, establishing priorities, accountability, and measurable outcomes.
• Own the product vision, roadmap, backlog, and delivery for a self-service infrastructure and cloud intake experience, translating strategy into capabilities and releases.
• Drive simplification and “shift-left” automation across the application-to-infrastructure journey, including self-service and straight-through provisioning opportunities.
• Partner with Cloud Engineering, Infrastructure, Architecture, Cloud Operations, Finance/FinOps, and service providers to align dependencies, remove delivery barriers, and drive outcomes.
• Integrate application and CMDB data, service catalogs, approved architecture patterns, service readiness, financial and tagging requirements, and provisioning workflows into a cohesive customer experience.
• Establish KPIs and operational metrics for delivery effectiveness, automation, service readiness, adoption, bottlenecks, and customer experience, and use insights to drive continuous improvement.
• Prioritize competing business and technology demands, balancing customer value, risk, architecture, operational readiness, cost, and delivery capacity.
• Partner with application teams and senior stakeholders to understand demand, remove adoption barriers, and accelerate cloud and infrastructure enablement.
• Ensure solutions meet DTCC expectations for risk management, controls, resiliency, security, and operational readiness.

Benefits

• Competitive compensation, including base pay and annual incentive.
• Comprehensive health and life insurance and well-being benefits, based on location.
• Pension and retirement benefits.
• Paid time off, personal/family care, and other leaves of absence to support physical, financial, and emotional well-being.
• Flexible/hybrid work model of three days onsite and two days remote.

What This Job Offers

• Job Type: Full-time
• Career Level: Director