Lead Cloud Applications Developer

Open Text Corporation • Mississauga, ON

2d • CA$98,080 - CA$147,120

About The Position

As a Cloud Applications Developer, you will join an industry-leading organization and be engaged in the full-cycle development of advanced products and services solutions. You will have the opportunity to work with a global product team for software debugging, development, and release management during the full product lifecycle. Aligning with the company’s technical career path, OpenText offers you both vertical and horizontal growth in engineering, IT, and services.

Requirements

• Bachelor's or master’s degree in computer science, Information Systems, or equivalent.
• Over 7 years of experience in a similar role.
• Well versed in all aspects of administrating PPM across multiple platforms/installations.
• Able to advise on and influence clients to follow Best Practices and methodologies.
• Able to troubleshoot problems in distributed web applications.
• Able to support clients through long upgrade processes.
• Strong technical expertise in networking, databases, AWS, Linux, and application support, with deep knowledge of Oracle/PostgreSQL and containerization technologies.
• Automation and modern IT skills including Jenkins, Python, Ansible, Bash scripting, and AI.

Nice To Haves

• ITIL certification

Responsibilities

• Maintain existing instances, setting up monitoring, troubleshooting performance and functional issues, patch upgrades, major upgrades, client migrations and various other tasks necessary for supporting OpenText SaaS clients.
• Provide guidance and mentoring to less experienced staff members.
• Establish work environments for OpenText SaaS clients.
• Debug and investigate problems and failures within environments, including web application servers, infrastructure & database components.
• Interface with DBAs, Network Administrators, Application Consultants, Client Managers, and clients to handle multiple ongoing activities.
• Identify and document repeatable demand activities and support Tier 2 Support, Onboarding Team and other teams who will execute them.
• Provide technical feedback to Product Marketing and R&D.
• Assist Tier 2 Support and Onboarding Team by providing technical and clients domain expertise.

Benefits

• Compensation: thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing.
• Variable and commission compensation opportunities for eligible roles.
• Vacation entitlement.
• Paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior