Cloud Application Solutions Specialist (IT Analyst II)

The State Bar of California • San Francisco, CA

18d • Onsite

About The Position

The Office of Information Technology (IT) is seeking a motivated Cloud Application Solutions Specialist (IT Analyst II) to support the office’s Cloud Application Solutions and lead in the development, maintenance, and continuous improvement of cloud-based business solutions across Microsoft technologies and related cloud applications. This role works closely with business and technical teams to translate operational needs into practical low/no-code solutions that improve processes, strengthen governance, and scale securely across the organization. The position requires hands-on configuration and development skills, sound business judgment, strong customer service, and the ability to create clear documentation that supports adoption and long-term sustainability.

Requirements

• Bachelor’s degree in a field that develops skills related to essential duties, or equivalent academic achievement.
• Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable.
• Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education.

Nice To Haves

• Certifications in relevant technologies (e.g., Microsoft Power Platform Fundamentals, SharePoint Administrator Associate) are preferred.
• 3+ years of experience with Microsoft SharePoint design, configuration, and management.
• 2+ years of experience developing low-code solutions using platforms like Microsoft Power Platform.

Responsibilities

• Partners with business units and technical teams to translate operational needs into business-aligned cloud application solutions across Power Platform, SharePoint Online, Microsoft Purview, Power BI, and related applications.
• Design, build, implement, maintain, and enhance low/no-code solutions, workflows, reports, forms, and integrations using platforms such as Microsoft Power Platform.
• Provide professional customer support for cloud application issues, requirements, enhancements, and user needs.
• Design, configure, administer, and enhance SharePoint Online sites, lists, forms, libraries, pages, web parts, permissions, workflows, and lifecycle controls.
• Develop and maintain Power Platform solutions, including Power Apps, Power Automate workflows, Power BI reports, and integrations that support business operations.
• Use form and document automation tools such as DocuSign, Salesforce Forms, and/or HotDocs to streamline data collection and document creation.
• Review and optimize cloud application configurations to align with business objectives, security requirements, governance standards, and best practices.
• Support data governance within cloud applications by applying permissions, access controls, data validation, sensitivity labels, retention labels, and lifecycle practices.
• Monitor and evaluate system performance, usage, risks, adoption, and metrics to identify improvement opportunities and optimize resources.
• Coordinate assigned cloud application projects, including requirements gathering, stakeholder communication, testing, deployment, user readiness, and post-deployment improvements.
• Prepare technical documentation, solution designs, requirements, workflow diagrams, procedures, user guides, training materials, reports, and communications.
• Write and maintain scripts, automations, workflows, and application logic based on established requirements and specifications.
• Test, troubleshoot, and resolve cloud application, workflow, reporting, permissions, and integration issues.
• Validate solutions against business requirements, security expectations, usability standards, and operational needs.
• Conduct training and provide support for users and internal technology staff on new or updated cloud applications, workflows, reports, forms tools, and related systems.
• Identify recurring issues, user pain points, and process gaps and recommends improvements to increase efficiency, reliability, usability, and adoption.
• Build and maintain positive and professional working relationships with co-workers, business users, vendors, and the public.
• Provide after-hours support as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level