Cloud and Enterprise Platform Support Engineer
About The Position
The Cloud and Enterprise Platform Support Engineer provides technical support for cloud services, enterprise applications, reporting platforms, and business automation tools used by Metropolitan College. Working under the guidance of senior technical staff, this position assists with system administration, troubleshooting, application support, data maintenance, and routine operational tasks. The engineer collaborates with MET departments, University IS&T teams, vendors, and other staff to help maintain reliable technology services and support day-to-day operations. This position may be assigned to on-call support as needed.
Requirements
- Technical support experience
- Experience with cloud services
- Experience with enterprise applications
- Experience with reporting platforms
- Experience with business automation tools
- System administration skills
- Troubleshooting skills
- Application support skills
- Data maintenance skills
- Collaboration skills
- Ability to work under guidance of senior technical staff
Responsibilities
- Provides technical support for cloud services, enterprise applications, reporting platforms, and business automation tools.
- Assists with system administration, troubleshooting, application support, data maintenance, and routine operational tasks.
- Collaborates with MET departments, University IS&T teams, vendors, and other staff to maintain reliable technology services.
- Supports day-to-day operations.
- May be assigned to on-call support as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
