Cloud & AI Platform - AI Infrastructure Cloud Solution Architect

Microsoft•Toronto, ON

1d•Remote

About The Position

As a Cloud & AI Platform – AI Infrastructure Cloud Solution Architect (CSA) in iCSU, you will design, land, and scale AI‑ready Azure infrastructure platforms across complex enterprise environments. You will lead the architecture and delivery of secure, resilient, and cost‑governed foundations that enable AI workloads at scale—including Azure AI Infrastructure, GPU platforms, networking, storage, security, CAF/WAF landing zones, hybrid and multicloud integrations, and migration & modernization patterns—to accelerate Microsoft Cloud consumption. You will lead customer‑funded technical engagements, remove infrastructure and platform blockers, and industrialize repeatable infrastructure patterns, landing zones, and accelerators that support production‑grade AI solutions. This includes coordinating delivery across global downstream teams, partners, and factories to ensure a seamless, globally consistent customer experience for Microsoft’s largest and most strategic accounts. This opportunity will allow you to [1] deepen your AI infrastructure expertise, spanning AI‑ready landing zones, GPU and accelerator platforms, networking and storage optimization, security and governance, and reliability at scale; [2] develop strong business acumen, connecting infrastructure architecture decisions to consumption growth, cost optimization, and operational efficiency; and [3] hone delivery leadership, orchestrating cross‑functional teams to deploy secure, compliant, production‑ready AI platforms that customers can confidently scale across regions and workloads. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
4+ years experience working in a customer-facing role (e.g., internal and/or external).
4+ years experience working on technical projects.
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).

Nice To Haves

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.

Responsibilities

Build trusted relationships with key customer IT decision makers to drive long-term cloud adoption and serve as the Voice of the Customer—sharing insights and removing blockers through collaboration with Microsoft engineering teams.
Lead architectural design sessions and deliver secure, scalable, and resilient infrastructure solutions aligned to customer business goals using frameworks like CAF and WAF.
Own the end-to-end technical delivery results, ensuring completeness and accuracy of consumption and customer success plans in collaboration with the CSAM.
Drive migration and modernization initiatives, including committed proof of concept and production milestones, across infrastructure, data, SAP, and AI workloads.
Ensure customer environments are optimized for health, resiliency, security, and performance—enabling production-scale AI use cases.
Deliver repeatable IP and contribute to centralized IP development to accelerate deployment and achieve targeted outcomes.
Identify and resolve technical blockers to accelerate go-live and ensure delivery excellence across key Factory engagements.
Generate incremental pipeline from each engagement by driving next best actions and aligning with Unified Enterprise Support (ES) priorities.
Maintain technical intensity through continuous skilling and certifications in priority workloads such as Azure SQL, PostgreSQL, AKS, App Service, AVS, SAP (Native + RISE), Windows, Linux and Defender for Cloud.
Engage in technical communities, share best practices, and contribute to knowledge reuse to accelerate customer transformation and success.