Cloud Administrator

Holland & Hart LLP•Boulder, CO

14h•$64,236 - $107,061•Hybrid

About The Position

The Cloud Administrator is the primary administrator for the firm’s Microsoft Office 365 SaaS platform along with supporting other cloud portals such as Adobe DC and client collaboration portals. This person is responsible for all facets of Office 365 application deployment and maintenance. The desired candidate must be able to communicate effectively with business, legal, administrative, and technical colleagues as well as manage multiple priorities.

Requirements

Bachelor's degree in Information Technology, Information Systems, Computer Science, or Computer Engineering; or relevant work experience
One year IT cloud operations work experience, with an emphasis in MS Azure cloud administration
Demonstrated ability with Microsoft 365 SaaS administration and technologies
Demonstrated ability with Microsoft Entra ID and Exchange Online
Willingness to learn and provide hands-on experience with Microsoft Azure cloud services including computer, networking, storage, and identity management
Proven user of PowerShell, Microsoft Graph API, and scripting languages, in use cases supporting Microsoft 365 and Azure in a production environment
Experience implementing and managing cloud security controls including Microsoft Defender for Cloud, Conditional Access, RBAC, and MFA
Proven knowledge of the Windows Operating System
Strong knowledge of Microsoft 365 and Office 2019+ productivity software
Excellent written and verbal communication skills
Demonstrated excellence in organizational abilities, ability to prioritize and follow up on open issues, and projects with a sense of urgency
Ability to communicate effectively with all levels of the business including peers, technical management, and/or external vendors

Nice To Haves

Microsoft certifications such as MS-102, AZ-104, or SC-300 are a plus

Responsibilities

Monitor M365 service health, manage change activities, and service requests
Provide Tier 2 and Tier 3 support for M365 cloud issues
Administer Microsoft Entra ID including users, groups, and roles
Assist senior IT team members with managing RBAC policies to enforce least-privilege access
Assist senior IT team members with configuration and maintenance of MFA, Conditional Access, and SSO integrations
Monitor security alerts and respond to incidents in M365
Conduct regular security audits to identify and remediate vulnerabilities
Familiar with CLI and PowerShell to automate M365 resources
Contribute to overall service stability and continuous improvement of cloud platforms
Identify process automation opportunities to reduce errors and minimize repetitive operational work.
Maintain a library of reusable scripts, runbooks, and templates
Work closely with Technical Support to improve ticket quality, escalation accuracy, and knowledge transfer between teams
Coordinate with team members and vendors for escalations, updates, and integration requirements
Communicate effectively with legal, administrative, and business staff to understand needs and translate them into technical solutions
Perform additional duties and tasks assigned, demonstrating flexibility, and a commitment to supporting the firm’s overall objectives