Clothing Lead

Coastal Farm & Home Supply LLCOregon City, OR
Onsite

About The Position

The Clothing Lead is responsible for leading associates and ensuring excellent customer service, product knowledge, and merchandising within a specific department, such as Clothing/Boots. This role involves overseeing daily operations, training new staff, setting daily goals, and potentially assuming management duties. The position requires comprehensive product knowledge and maintaining awareness of promotions.

Requirements

  • 1 year of experience working in a retail environment.
  • Experience operating a POS system.
  • Experience operating Eagle Browser.
  • Proven written and verbal communication skills.
  • Strong interpersonal skills.
  • Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
  • Familiar with how to operate a computer system and email.
  • Familiar with standard retail concepts and practices.

Responsibilities

  • Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
  • Oversee the daily operations of the department – including, but not limited to, merchandizing, display presentation, maintaining signage standards, and monitoring inventory levels.
  • Train new associates on systems, procedures, and product knowledge.
  • Create and implement daily worklists and goals for store associates.
  • Assume duties of the Store Manager and Assistant Store Managers when scheduled.
  • Open and close the store as needed and scheduled.
  • Assist in leading store meetings and store goals/objectives.
  • Answer incoming phone calls.
  • Constant radio communication with all associates.
  • Comprehensive knowledge of the products Coastal Farm sells.
  • Maintain an awareness of all product knowledge information and merchandise promotions.
  • Assist in floor moves, merchandising, display maintenance and store housekeeping.
  • Help in other departments when needed.
  • Perform daily cleaning – such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the department floor.
  • Other duties assigned as needed.
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