Closing Support Specialist

Executive Title Agency•Houston, TX

18h

About The Position

The Closing Support Specialist, referred to in the description as the Closing Coordinator, clears assigned tasks, meets daily production expectations, and supports Escrow Officers and the Processing Department by handling transactional and administrative work surrounding a closing. The role includes coordinating closing schedules and notaries; ordering and following up on HOA and tax certificates; tracking survey and lender-title requests; delivering title commitments; collecting and preparing documents; supporting funding authorization; and following up on Commission Disbursement Authorizations and other closing-readiness activities. The specialist works assigned SoftPro queues to completion, one queue at a time, following the priority order set by the Closing Supervisor, with closing dates determining exceptions. The role also involves securely sending wire instructions, collecting buyer information and lender closing packages, assisting with document preparation, and tracking lender requirements through funding approval.

Requirements

High school diploma or equivalent required.
Demonstrated computer skills, including working knowledge of MS Office products: Outlook, Excel, Word, and PowerPoint.

Nice To Haves

At least 1 year of clerical experience preferred.
SoftPro experience preferred.

Responsibilities

Complete assigned SoftPro queues one queue at a time, following the priority order established by the Closing Supervisor; prioritize exceptions based on closing date.
Send ETA's wire instructions to lenders and buyers only through ETA's approved secure delivery method and record delivery in SoftPro.
Send and collect the Buyer Information and Vesting Form and other buyer-completed documents, following up until the file is complete.
Track receipt of the lender closing package and flag missing or late items to the Escrow Officer.
Assist Escrow Officers with document preparation and organization for closing.
Assist Escrow Officers with submitting required closing documents to the lender for funding authorization and track outstanding lender requirements through approval.
Coordinate closing scheduling and notaries; order and follow up on HOA certificates, tax certificates, Bring-to-Date orders, survey status, and lender title requests.
Deliver title commitments and follow up on Commission Disbursement Authorizations and other closing-readiness activities.