Closing Specialist

M2W•Austin, TX

2d•$35 - $55•Remote

About The Position

The Account Specialist is responsible for developing and maintaining strong client relationships while supporting business development initiatives and ensuring exceptional customer service. This role works closely with internal departments and external partners to manage client accounts, coordinate projects, identify new business opportunities, and contribute to the company's continued growth. The successful candidate will possess excellent communication skills, strong organizational abilities, and the confidence to manage multiple priorities while delivering outstanding service.

Requirements

Bachelor's degree in Business, Marketing, Finance, Communications, or a related field preferred.
Equivalent professional experience may be considered.
Minimum of 2–3 years of account management, customer service, sales, or related experience.
Excellent written and verbal communication skills.
Strong interpersonal and relationship-building abilities.
Excellent organizational and time-management skills.
Ability to prioritize multiple tasks in a fast-paced environment.
Proficiency with Microsoft Office Suite.
Experience with CRM software is an asset.
Strong analytical and problem-solving skills.
Professional attitude with exceptional attention to detail.

Nice To Haves

Experience with CRM software is an asset.

Responsibilities

Build and maintain strong relationships with existing clients.
Identify and pursue new business opportunities.
Prepare proposals, presentations, and account documentation.
Coordinate with internal departments to ensure successful project execution.
Monitor client satisfaction and provide timely resolutions.
Maintain accurate CRM records and activity reports.
Develop strategic account plans to support long-term growth.
Participate in company meetings, training sessions, and professional development programs.
Collaborate with management to achieve departmental and organizational goals.
Maintain the highest standards of professionalism and confidentiality.