Closing Manager - West Coast

NFM LendingGlen Burnie, MD
$80,000 - $95,000Onsite

About The Position

The Closing Manager oversees the daily operations of the Closing Department, ensuring effective communication with internal and external partners. Responsibilities include problem-solving within the department, collaborating with other managers and employees to ensure timely loan closings, and reviewing the Closing team's pipelines daily. The role involves close collaboration with Management to develop written policies and procedures for new departmental products and programs, requiring strong organizational and leadership skills to ensure adherence to company policies.

Requirements

  • Minimum five years of management experience in Closing for both Dry and Wet States.
  • Familiarity with Closing Guidelines for FNMA, FHLMC, USDA, and GNMA.
  • Proficient knowledge of State and Federal Regulatory Policies.
  • Strong organizational, time management, written and verbal communication skills.
  • Effective leadership and pipeline management skills.
  • Intermediate proficiency in Excel.

Responsibilities

  • Oversee loan file audits for compliance with company, Federal, and State regulations.
  • Manage daily functions of loan closers, addressing issues hindering loan sales or insurance.
  • Lead Closing personnel, overseeing work allocation, training, and problem resolution.
  • Develop and implement policies and procedures for new products and programs.
  • Create Job Aids for Closing responsibilities, including Encompass, Specialty Products, and Workflow.
  • Evaluate and motivate employees for peak productivity, while monitoring and maintaining Encompass for closed loans.
  • Communicate with Title Companies, loan origination, and processing to resolve issues delaying loan closings.
  • Work with the management team to implement or revise policies and procedures.
  • Oversee the pipeline, ensuring timely updates and returns to CTC Milestone.
  • Maintain the closing pipeline and supervise one to thirty employees.
  • May require occasional overtime and travel.
  • Additional tasks as assigned.
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