CLN Scheduler, Marshall Medical Centers North- Dr. Sisk, Full Time, 1st Shift

HH Health System • Guntersville, AL

12d

About The Position

The Scheduler for the office coordinates patient activities, including physician appointments, treatments, outpatient endoscopies, and procedures. The role includes documenting H&Ps and determining the appropriate preparation for each patient and procedure. The Scheduler verifies insurance coverage for scheduled events and obtains any required precertifications or authorizations.

The role requires courteous communication with patients and their families, attention to patient needs, collaboration with staff, and accurate, timely information handling. The Scheduler prepares paperwork for daily procedure schedules, follows up with patients and other resources, documents accurately and promptly in the chart or EMR, handles account inquiries, takes initiative, and coordinates schedules and changes with healthcare professionals.

Requirements

• High school diploma or GED strongly preferred.
• One year of experience in precertification or scheduling.
• Familiarity with medical terminology.
• Verbal communication skills to interact courteously with patients and family members.
• Computer skills, including experience with electronic medical records, Medicaid online, Microsoft Excel, and Microsoft Word.
• Accuracy and timeliness in handling information.
• Ability to assume responsibility, take initiative, and multitask.

Responsibilities

• Schedule physician appointments, treatments, outpatient endoscopies, and procedures.
• Document H&Ps and determine appropriate preparation for each patient and procedure.
• Verify insurance coverage for scheduled events and obtain necessary precertifications or authorizations.
• Prepare daily procedure schedule paperwork, including surgical orders, H&Ps, cardiac clearances, and precertifications for day surgery, admitting, and endoscopy.
• Follow up diligently with patients and resources.
• Document accurately and promptly in patient charts and the EMR.
• Handle account inquiries accurately, promptly, and courteously.
• Communicate and coordinate with healthcare professionals regarding schedules, patients, and changes.
• Communicate courteously with patients and family members and collaborate with other staff.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED