CLN Scheduler - Heart Center Peds Cardiology - FT - 1st shift

HH Health System•Huntsville, AL

1d•Onsite

About The Position

The CLN Scheduler facilitates communication between patients, staff, and physicians. This position schedules hospital outpatient procedures and admissions in a timely and efficient manner. Work is performed in an office environment with frequent patient contact and constant, sometimes interruptive, interaction with others. The work may be stressful at times. The role requires extended periods of sitting and using computer screens, as well as occasional stooping, bending, stretching, and lifting files or paper weighing up to 50 pounds. The scheduler uses office equipment and must be able to maintain visual focus on a terminal for extended periods. Vision must be correctable to 20/20, and hearing must be within the normal range for telephone contacts.

Requirements

High school diploma or GED.
Knowledge of medical business office procedures and practices.
Knowledge of grammar, spelling, and punctuation to type patient information.
Ability to operate a computer and photocopy machine.
Ability to answer the telephone in a pleasant and helpful manner.
Ability to speak clearly and concisely and to read, understand, and follow oral and written instructions.
Ability to establish and maintain effective working relationships with patients, employees, supervisors, physicians, and the public.
Knowledge of the organization’s policies and procedures.
Effective work habits, including regular attendance, teamwork, initiative, dependability, and promptness.
Ability to sit for long periods and occasionally stoop, bend, stretch, and lift files or paper weighing up to 50 pounds.
Manual dexterity sufficient to operate a keyboard, calculator, telephone, copier, and other necessary office equipment.
Ability to view and type on computer screens for long periods; vision correctable to 20/20 and hearing within the normal range for telephone contacts.

Nice To Haves

One year of work experience, preferably in a medical office setting.
Knowledge of medical terminology.

Responsibilities

Facilitate communication between patients, staff, and physicians.
Schedule hospital outpatient procedures and admissions in a timely and efficient manner.
Type patient information and communicate with patients by telephone.