CLM/CPQ Business Systems Analyst (BSA) & Test Lead | W2 Only.

Xlysi•North Chicago, IL

2d•Onsite

About The Position

Client is seeking an onsite CLM/CPQ Business Systems Analyst (BSA) & Test Lead to join the core project team. The resource will work closely with the Client Enterprise Architect, Program Manager, Salesforce Team, and business stakeholders while partnering with Deloitte as the implementation SI. Responsibilities include requirements management, fit-gap analysis, end-to-end business process validation, Salesforce/PROS CPQ/Conga CLM integration coordination, SIT/UAT leadership, defect management, business readiness support, and ensuring Client business requirements are successfully delivered through the implementation lifecycle. This is an Client-side functional leadership and testing governance role rather than a hands-on development or configuration role.

Requirements

7+ years of Business Systems Analysis experience.
3+ years supporting CPQ and/or CLM implementations.
Experience leading UAT and end-to-end testing programs.
Experience working with System Integrators.
Experience in large enterprise transformation programs.
Functional Skills: Quote-to-Cash (QTC), Configure Price Quote (CPQ), Contract Lifecycle Management (CLM), Sales Operations, Pricing and Approval Processes, Requirements Management, Business Process Modeling.
Technical Knowledge: Salesforce Platform, Conga CLM, SAP integration concepts, API / Integration fundamentals, Data migration and validation.

Nice To Haves

PROS CPQ experience.
Healthcare industry experience.
Medical Devices industry experience.
Life Sciences industry experience.

Responsibilities

Participate workshops with business stakeholders.
Document business processes, use cases, user stories, and acceptance criteria.
Perform fit-gap analysis between business requirements and proposed PROS CPQ/Conga CLM capabilities.
Support process harmonization and standardization across business units.
Maintain requirements traceability from design through deployment.
Partner with Client Architect and Deloitte to validate solution alignment with business objectives.
Act as Client's functional lead for PROS CPQ (Quote creation and maintenance, Product configuration, Pricing and discount management, Approval workflows, Quote generation, Sales process alignment) and Conga CLM (Contract request and initiation processes, Contract generation workflows, Approval routing, Contract lifecycle management processes).
Validate CPQ-to-CLM handoff.
Ensure Salesforce Opportunity-to-Quote process alignment.
Manage Customer and account data relationships.
Oversee user experience and process integration.
Manage Salesforce dependency.
Collaborate with Abbott Architect and technical teams to ensure alignment across PROS CPQ, Salesforce Platform, Conga CLM, SAP ERP, Middleware, Enterprise Reporting & Data Lake.
Review integration requirements.
Validate end-to-end business process flows.
Support integration testing activities.
Identify upstream/downstream process impacts.
Assist with defect triage and root-cause analysis.
Develop and maintain overall testing strategy.
Define SIT, UAT, Regression, and Go-Live validation plans.
Establish testing governance and entry/exit criteria.
Coordinate testing activities across business and technical teams.
Create and review test scenarios, test scripts, test data requirements, and business process validation scripts.
Ensure coverage across Salesforce, PROS CPQ, Conga CLM, and SAP integrations.
Coordinate SIT and UAT execution.
Facilitate daily defect triage meetings.
Track defect lifecycle through resolution.
Manage testing metrics and status reporting.
Escalate risks, blockers, and critical defects.
Support business validation and signoff.
Drive deployment readiness assessments.
Coordinate cutover and hypercare validation activities.
Ensure business stakeholders are prepared for solution adoption.
Regularly engage with Client Program Manager, Client Enterprise Architect, Business Process Owners, Salesforce Team, Conga CLM Team, SAP Team, Deloitte Project Team, and PROS Product Team.