CLM Business Product Owner Advisor - Express Scripts - Hybrid

Cigna HealthcareSt. Louis, MO
Hybrid

About The Position

The CLM Business Product Owner (BPO) Advisor will be a member of the technology vertical within the Pharmacy Benefit Services Operations Advancement Team department supporting Evernorth and its businesses. This team owns and is responsible for providing the strategic vision for the overall technology stack (tools and applications) that is utilized by the business, such as Sales and Account Management, to power the client buying journey. From prospecting, RFP, contracting, closing the deal, to implementation. The business product owner will work directly with frontline business users (our customers) to understand business processes and identify needs/requirements. They are then responsible for partnering with our technology and software engineering partners to develop and implement a solution. The business product owner represents the “voice of the customer”, maintaining, and prioritizing incoming requests and the product backlog. Ensuring the team is working on initiatives that will that maximize business value and deliver necessary fixes and functionality to all customers.

Requirements

  • High school diploma required
  • Ability to operate within a fast-paced work environment a plus
  • Excellent communication (oral and written), facilitation and presentation, skills required
  • Proven ability to manage multiple projects simultaneously required
  • Demonstrated problem solving and organization capabilities preferred
  • Proven ability to manage multiple projects simultaneously and work well within an ambiguous environment preferred
  • If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Nice To Haves

  • Bachelor’s degree preferred
  • 5 years experience with program management or product owner preferred
  • Knowledge of agile methodology preferred
  • Business, technical and financial acumen preferred
  • Excellent organization skills preferred

Responsibilities

  • Provide expert content/professional leadership on complex assignments/projects
  • Exercise considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives.
  • Uses deep professional and business knowledge and acumen to advise functional leaders.
  • Focus on providing thought leadership but also works on broader projects, which requires an understanding of larger enterprise goals.
  • Recognized internally as “the go-to person” / subject matter expert.

Benefits

  • medical
  • vision
  • dental
  • well-being and behavioral health programs
  • 401(k)
  • company paid life insurance
  • tuition reimbursement
  • a minimum of 18 days of paid time off per year
  • paid holidays
  • annual bonus plan
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