Clinician Scheduling Coordinator

Array Behavioral Care

1d • $22 - $27 • Remote

About The Position

The Clinician Scheduling Coordinator supports Array’s clinical operations by maintaining accurate and efficient clinician schedules across all service lines. The role helps ensure clinician availability aligns with patient demand, contractual requirements, and workforce plans. Working closely with the Clinician Workforce Analyst, the coordinator executes workforce scheduling strategies, manages real-time schedule adjustments, and supports data accuracy across scheduling systems. The position calls for strong attention to detail, clear communication, and the ability to balance competing priorities in a fast-paced, remote healthcare environment.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience in telehealth, 24/7 or nationwide scheduling, workforce coordination, or clinical operations support.
• Strong organizational skills and ability to manage multiple priorities simultaneously.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Excel and scheduling or workforce management systems.

Nice To Haves

• Familiarity with Qgenda and Planbase.
• Experience working in a remote or distributed healthcare environment.
• Experience supporting clinician, provider, or behavioral health schedules.

Responsibilities

• Build, maintain, and update clinician schedules in alignment with workforce plans, forecasted demand, and contractual coverage requirements.
• Partner with the Clinician Workforce Analyst to operationalize staffing models, coverage strategies, and schedule changes.
• Execute daily and near-term schedule adjustments related to PTO, call-outs, onboarding, shift swaps, and coverage gaps.
• Monitor schedules for accuracy, completeness, and coverage risk, identifying and escalating issues as needed.
• Serve as a primary point of contact for clinicians regarding scheduling questions, requests, and changes.
• Communicate schedule updates clearly and professionally to clinicians and internal stakeholders.
• Ensure clinicians are scheduled only when fully credentialed, onboarded, and eligible to provide care.
• Maintain accurate scheduling records within workforce management and scheduling systems.
• Support reporting, audits, and documentation related to clinician scheduling and utilization.
• Identify scheduling inefficiencies and recommend process improvements to support operational scalability and clinician experience.
• Perform other duties as needed.

Benefits

• Medical, dental, and vision insurance.
• Employer-paid life and long-term disability insurance.
• Voluntary short-term disability, employee, spousal, and child life insurance, accident, critical illness, and hospital or confinement insurance.
• Flexible spending accounts (FSA) and health savings account (HSA) contributions.
• 15 days of accrued PTO annually.
• 8 paid holidays and 3 floating holidays.
• 401(k).

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED