Clinician, Denials Prevention - Remote

Med MetrixGarden City, NY
Remote

About The Position

The Clinician, Denials Prevention, uses their clinical and administrative skills to analyze denials and appeal outcomes; share opportunities with clients to reduce first pass denials by ensuring proper patient status, authorizations, clinical documentation opportunities, staff education, and collaboration with other departments.

Requirements

  • Bachelor’s degree in a health-related field; 2 years of experience may be considered in lieu of a degree in addition to the required experience.
  • LPN or RN preferred.
  • Two years of recent experience in hospital case management, hospital prior authorization, or utilization management
  • Experienced in medical chart review
  • Claim-related appeal writing experience preferred
  • Experience with medical and insurance terminology, CPT, ICD coding structures, and billing forms
  • Experience with MCG and/or InterQual guidelines preferred
  • Proficiency in Microsoft Office Suite
  • Strong interpersonal skills, ability to communicate well at all levels of the organization
  • Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
  • High level of integrity and dependability with a strong sense of urgency and results oriented
  • Excellent written and verbal communication skills required
  • Gracious and welcoming personality for customer service interaction
  • Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes.

Nice To Haves

  • Claim-related appeal writing experience
  • Experience with MCG and/or InterQual guidelines

Responsibilities

  • Maintain the integrity of information in each appeal produced
  • Review a high volume of written appeals to ensure information is medically accurate
  • Research payer denials related to referral, pre-authorization, notifications, medical necessity, non-covered services, and billing resulting in denials and delays in payment
  • Make recommendations for workflow revisions to improve efficiency and reduce denials
  • Present case studies and recommendations to clients and impacted stakeholders
  • Review payor communications, identifying risk for loss reimbursement related to medical policies and prior authorization requirements; escalates potential issues to clinical stakeholders, managed care contracting, and Revenue Cycle leadership as appropriate
  • Identify opportunities for process improvement and actively participate in process improvement initiatives, internally and externally
  • Other duties as assigned
  • Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
  • Understand and comply with Information Security and HIPAA policies and procedures at all times
  • Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties
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