Clinician, Crisis and Outreach - Talk In Counselling

CMHA Thames Valley Addiction and Mental Health Services•Tillsonburg, ON

8d•CA$30 - CA$37•Hybrid

About The Position

Crisis Clinicians will support individuals accessing services by providing a psychosocial response in order to promote crisis resolution and empowerment for the individual. The Crisis Clinician will also work collaboratively with individuals to assess and identify their needs and link them to appropriate supports in the community. Crisis Clinicians work within a multi-disciplinary team framework throughout Oxford County.

Requirements

RPN, bachelor's or master's degree in Occupational Therapy, Social Work, Psychology or related field (primary proof of credentials will be required during the hiring process i.e. original degree/diploma or official transcript)
Currently registered and in good standing with the Ontario College of Social Workers and Social Service Workers, the College of Nurses of Ontario, the College of Registered Psychotherapists of Ontario, or the College of Occupational Therapists of Ontario
Valid Driver’s licence and access to a vehicle to carry out job duties
Current, satisfactory Police Vulnerable Sector Check (PVSC)
Demonstrated ability to attend work regularly

Nice To Haves

Experience and detailed knowledge of serious mental illnesses usually gained by several years of working within the mental health field
Experience in crisis intervention/management and crisis resolution
Experience in working in a community-based setting with an extensive knowledge of social assistance programs and both generic and specialized local social support networks is essential
Volunteer experience with a mental health component
Experience working with individuals with an ABI or Development Disability
Experience in the treatment of Addiction
Knowledge of Psycho-social Rehabilitation
Knowledge of Services in Oxford County
Extensive knowledge of pharmaceuticals used in the treatment of mental illness & experience in monitoring/administration of medication
Knowledge of Narrative Practices in Single session therapy
Knowledge of the Recovery model
Extensive knowledge of the support/treatment services network in Oxford County and of regional services commonly accessed by the Program
Knowledge of legal system
Bilingual both official languages, preferred; préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du Canada

Responsibilities

Establish a working and supportive relationship with the client
Assess clients’ mental, physical and emotional functional abilities and needs
Investigates client’s current resources through complete psycho-social history and domains collections, and collateral information
Provide client assessment, intervention, and counselling via telephone and in person supports
Provides counselling support to those attending at one of CMHA TVAMHS Oxford County based Talk-In Counselling Services
Provide first contact functions and system navigation support for clients.
Provide short-term, psychotherapeutic intervention to assist individuals in gaining insight and improving coping skills within the framework of the crisis model.
Perform in a calm, competent and efficient manner in an emergency situation acknowledging the individual’s need for privacy and dignity.
Teach, using a variety of approaches, life skills and adaptive techniques to help enable individuals to function more effectively on a day-to-day basis
Utilize harm reduction principles to identify, reduce and remove risk factors.
Refer individuals for additional assessments as is determined to be necessary and/or appropriate
Assist the individual to identify and connect with personal/natural supports
Provide follow-up support and/or check ins to bridge the gap from referral to engagement with a longer-term support service as appropriate
Carry out the policies and procedures of CMHA, as set forth in the Policy and Procedure manual
Maintain current and accurate client/consumer records as per organizational standards
Ensure that all confidential program/caseload information and material is handled in a confidential manner
Provide support to individuals through Reach Out.
Provide crisis intervention services and supports on Reach Out via phone, text and web chat.
Respond to voicemails from Reach Out.
Establish a therapeutic relationship with individuals accessing Reach Out, and work with individuals to address their immediate concerns.
Monitor and report on quality of services provided, identifying deficiencies and respectfully advocating positive change
To represent CMHA TV, respective police partner professionally and positively in the community