Clinician, C365

Lucet

16d • Remote

About The Position

At Lucet, we’re transforming whole-person care. We deliver integrated behavioral and physical health solutions that connect individuals to the right care at the right time—improving outcomes and overall well-being. Serving over 15 million lives across the U.S. and Puerto Rico, our model combines clinical expertise, compassionate care, and innovative technology to support healthier, more fulfilling lives. As part of the Lucet team, employees join a mission-driven organization committed to making a lasting impact. Whether through behavioral health navigation, in-home medical care, or 24/7 crisis support, our work is rooted in empathy, collaboration, and a shared passion for helping people thrive.

At Lucet, we’re committed to creating a workplace where top talent thrives both personally and professionally. We offer a dynamic, mission-driven environment where your work has real impact, your unique background and experience are valued, and no two days are alike. If you’re passionate about meaningful work and delivering impactful results, we encourage you to apply!

At Lucet, your work will directly support our mission to improve behavioral, physical, and social health—one member at a time.

Requirements

• A current, unrestricted license issued by a state or territory of the United States as a Clinical Social Worker, Marriage and Family Therapist, Professional Counselor, Clinical Psychologist or Registered Nurse.
• Minimum of 3-5 years of direct clinical care experience with patients in facility-based and/or outpatient psychiatric or chemical dependency treatment
• Strong clinical skills
• Ability to pass background check upon hire and throughout employment to include criminal felony & misdemeanor search, SSN validation/trace search (LEIE), education report (highest degree obtained), civil upper and lower search, 7-year employment report, federal criminal search, statewide criminal search, widescreen plus national criminal search, health care sanctions-state med (SAM), national sex offender registry, prohibited parties (OFAC) (terrorist watchlist), and a 10-Panel Drug Screen.
• High-speed internet service (cable or fiber optic) with minimum download Speed of 20 Mbps, Upload Speed of 5 Mbps, and Maximum Latency of 100 milliseconds (must be installed before starting).
• Frequent use of computer and phone systems
• Must be able to constantly remain in a stationary, sitting position, communicate and exchange information with others, inspect information, perform repetitive motions with arms and fingers, interpret data, problem solve, make decisions, organize and plan, and maintain a positive and professional attitude in all situations.
• Work is performed from home with company-provided equipment. Sitting for long periods of time is expected and use of fingers and hands for typing is necessary.
• A quiet workspace with minimal background noise for calls.
• This role requires working from a fixed, designated workspace in your home and does not allow flexibility in work locations even within the home.
• A hardwired internet connection is required along with ability to sit for extended periods using company-issued wired headsets and desktop equipment.

Nice To Haves

• Serving everyone with compassion and leading with empathy.
• Stepping up and creating value by taking charge and acting when there is an opportunity.
• Adapting in a changing world by recognizing our responsibility to be agile and respond quickly.
• Nurturing growth and belonging by respecting and celebrating everyone for who they are.
• Self-motivated and the ability to assume a role in ensuring that all objectives are met
• Ability to work independently to complete work assignments and team objectives/goals
• Maintains curiosity and an eagerness to explore new knowledge and try new ideas and approaches
• Excellent communication and interpersonal skills
• Able to manage multiple tasks in a fast-paced, changing environment

Responsibilities

• Provide excellent clinical customer service by handling incoming telephone contacts from insured, EAP, uninsured callers, and providers.
• Conduct clinical telephonic focused screenings, provide referrals to appropriate health care and community resources, conduct clinical precertification for appropriate level of care, promote care transitions activities for members being discharged from higher levels of care, address routine inquiries, and strive to reduce obstacles to access to behavior health care.
• Apply professional clinical expertise to assess member needs, manage crisis and non‑crisis situations, coordinate care, and collaborate with members, families, providers, and physician consultants to facilitate appropriate treatment and progress.
• Conduct utilization management, peer reviews, and medical necessity determinations using standardized clinical tools while supporting timely authorizations and continuity of behavioral health services.
• Educate and guide members and providers on behavioral health and EAP benefits, community resources, managed care programs, and organizational policies to promote access, quality service delivery, and optimal health outcomes.
• Provide follow‑up, support, consultation, and navigation services while maintaining clear communication and professional relationships across diverse clinical and operational situations.
• Maintain accurate, timely documentation and use approved clinical systems, technology, and tools in compliance with regulatory, accreditation, and organizational standards while functioning effectively in a remote work environment.
• Demonstrate flexibility, accountability, and professional growth by participating in on‑call coverage, continuing education, peer review processes, committees, projects, and required meetings to support team and program success.

Benefits

• Annual compensation between $65,000-$80,000, PLUS an annual performance-based, discretionary incentive.
• Comprehensive health benefit options: Medical, dental, and vision coverage
• 401(k) with competitive employer match
• Company-paid life and disability insurance
• Paid parental leave and wellbeing incentives
• Generous paid time off, including volunteer time
• Flexible spending accounts for healthcare and dependent care
• Professional development opportunities and tuition reimbursement
• Remote work flexibility (role-dependent)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed