Clinical Workflow Analyst IV
LinTech Global•Fort Belvoir, VA
•$100,000 - $125,000•Onsite
About The Position
Dexian Government Solutions is recruiting for a Clinical Workflow Analyst IV to support our contract at the Defense Health Agency (DHA) Global Support Program Task Order 7 (GSP TO7) at ATAMMC in Fort Belvoir, VA. This role holds overall responsibility for managing MHS GENESIS incident tickets, directing clinical workflow analysis, and coordinating Clinical Informatics programs. The Clinical Workflow Analyst IV manages as site lead and serves as the subject matter expert on clinical workflow and systems optimization.
Requirements
- 10+ Years of progressive experience in clinical workflow analysis, MHS GENESIS, or clinical informatics (Clinical Workflow Analyst - Level IV, per LCAT Version 2); manages as site lead.
- Master's degree in Health Informatics, Computer Science, Information Technology, Clinical Sciences, or related field, and/or equivalent years of experience.
- Experience with MHS GENESIS or Oracle Health Cerner Electronic Health Record workflows and incident management.
- Experience utilizing Oracle Health Cerner data analytic platforms (e.g., Cerner Advance, Lights On Network, Discern Analytics, HealtheAnalytics).
- Experience facilitating committee meetings and briefing clinical leadership on system performance.
- Experience directing large-scale workflow analysis and process re-engineering for clinical applications.
- Experience managing Clinical Informatics programs and coordinating with MTF teams.
- DoD Cyber Workforce Framework (DCWF) proficiency level: Advanced. Cyber Role Designation: 411 - Technical Support Specialist - Advanced.
- An IAT III Certification is Required to Start.
- A NACLC is Required to Start.
- This role requires customer approval, suitability to hold a public trust and successful completion of a preemployment background screening.
Responsibilities
- Manage the complete lifecycle of MHS GENESIS incident and change request tickets using DHA ticketing system, ensuring adherence to all established protocols and performance standards.
- Conduct quality control for local tickets, provide guidance on reporting, and escalate complex issues as directed.
- Participate in major incident bridge calls and brief Clinical Informatics leadership on resolution status.
- Provide strategic oversight for the analysis and optimization of clinical workflows at an enterprise level; direct large-scale workflow analysis for application development and process re-engineering projects.
- Establish and enforce quality controls between software application data, security controls, and the environmental infrastructure.
- Analyze and disseminate critical information utilizing Oracle Health Cerner data analytic platforms (e.g., Cerner Advance, Cerner Lights On Network, Discern Analytics, and HealtheAnalytics).
- Act as a key liaison between the MHS Service Desk, Defense Health Network (DHN) CHIO, MTF teams, and other stakeholders.
- Manage and coordinate local or regional Clinical Informatics programs and deliverables.
- Facilitate all Information Steering Committee (ISC) meetings, including preparing agendas, documenting minutes, and managing logistics.
- Collect, analyze, and report on data related to MHS GENESIS performance and its impact on clinical users.
- Monitor metrics for incident resolution, change management, and workflow efficiency.
- Serve as the subject matter expert on clinical workflow and systems optimization; manages as site lead.
Benefits
- Open Paid Time Off
- 11 Federal Paid Holidays & 5 Paid Sick Days
- Company-paid Life/AD&D
- Company-paid Short Term and Long-Term Disability
- Health Insurance with Company Contribution
- 401k Plan with Company Match
- Employee Recognition Program
- opportunity for Employee Referral Bonus
- opportunity for annual Performance Bonus
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What This Job Offers
Job Type
Full-time
Career Level
Senior
