Clinical Transformation Specialist

Innovaccer Analytics • Morristown, NJ

4h • Onsite

About The Position

The Clinical Transformation Specialist is Innovaccer's on-the-ground clinical presence at Atlantic Health Group. This role owns clinical adoption, eCQM execution, and quality measure improvement at the point of care — beginning where implementation ends and outcomes begin. Atlantic Health Group serves 870 physicians across 50+ sites, with 200,000 attributed lives under 11 payer contracts. With a renewed four-year engagement inclusive of eCQM, InNote, and InGraph, Atlantic is a high-priority strategic account. This role ensures the platform drives the clinical outcomes the partnership was built on.

Requirements

• Active clinical licensure (RN, NP, PA, LCSW, or equivalent clinical credential)
• 3+ years of experience in clinical practice, care management, population health, or ambulatory clinical operations
• Direct experience with eCQM, HEDIS, or CMS quality measure programs — including how measures are documented and submitted
• Experience working with Epic or comparable EHR systems in a multi-site ambulatory environment
• Demonstrated ability to drive clinical workflow change with frontline providers and clinical staff
• Strong communication and facilitation skills — comfortable presenting to frontline staff and executive leadership in the same week
• Ability to operate independently in a client-embedded, on-site model with minimal day-to-day supervision

Nice To Haves

• Background in healthcare technology, clinical informatics, or population health platforms (Innovaccer, Epic, Arcadia, or similar)
• Experience in an ACO, value-based care, or MSSP environment
• Prior experience in an embedded or client-facing clinical consulting role
• Knowledge of quality incentive payment structures and how measure performance translates to financial outcomes for a physician network
• New Jersey or Northeast-region network familiarity a plus

Responsibilities

• Lead eCQM workflow sessions with clinical liaisons, care managers, and providers across Atlantic practice sites.
• Translate HEDIS, CMS, and payer-specific quality measure requirements into actionable, site-specific clinical workflows.
• Monitor quality gap closure rates across InNote and proactively identify sites at risk of missing submission targets.
• Partner with Atlantic's clinical liaison team to coordinate gap closure campaigns across all in-scope measures.
• Validate that eCQM measure logic aligns with how providers document at the point of care — and close the gap when it doesn't.
• Conduct structured InNote workflow assessments across Atlantic sites to identify adoption gaps by site, provider, and measure type.
• Design and deliver site-specific training and workflow integration sessions for clinical staff and providers.
• Identify and resolve workflow friction points that reduce provider willingness to act on InNote prompts.
• Track InNote utilization, provider engagement, and gap closure per site on an ongoing basis.
• Represent InNote to frontline clinical staff as clinical decision support, not administrative overhead.
• Map current-state clinical workflows at each Atlantic site and identify where Innovaccer tools are creating friction or being bypassed.
• Redesign workflows collaboratively with practice leadership to embed InNote and InGraph into existing clinical routines.
• Develop site-specific SOPs, clinical tip sheets, and workflow guides tailored to how each practice operates.
• Lead change management initiatives alongside Atlantic's VP-level and program leadership, building internal champions.
• Facilitate clinical performance reviews with Atlantic leadership to demonstrate progress and align on next priorities.
• Track and report weekly on eCQM submission readiness, InNote utilization by provider and site, and quality gap closure rates.
• Identify underperforming sites early and escalate with recommended interventions before milestones are at risk.
• Contribute to quarterly clinical outcome reports for Atlantic executive leadership.
• Serve as the primary clinical voice in account status conversations between Innovaccer CS and Atlantic leadership.
• Coordinate with the Data Acquisition & Technical Readiness track to ensure data quality issues do not block clinical adoption.
• Partner with Innovaccer's CSD and CEM teams to maintain alignment on account status, blockers, and escalations.
• Surface platform gaps and workflow friction points back to Product through structured feedback channels.
• Document clinical program configurations, protocol decisions, and workflow designs for continuity and scale.

Benefits

• Generous Paid Time Off: 20 days of fixed time off per year, in addition to company holidays
• Best-in-Class Parental Leave
• Recognition & Rewards: Monetary incentives and company-wide recognition
• Comprehensive Insurance Coverage: Medical, dental, and vision insurance
• 100% company-paid short- and long-term disability and basic life insurance
• Optional perks: discounted legal aid and pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed