Clinical Trainer (Flex) - Cleveland, OH (NP, PA, RNs preferred)

Cynosure, LLC • Cleveland, OH

133d

About The Position

Cynosure’s Clinical Trainer trains new and existing customers on all Cynosure products, providing product training and support before or after a sale. The role partners with sales teams, schedules and delivers customer training, ensures customers have the products and accessories needed for successful in-services, fields clinical questions, and tracks and communicates training visits. The position requires extensive travel, up to 80%, and is based in Cleveland, Ohio.

Requirements

• Bachelor’s degree or equivalent experience in nursing, education, life sciences, or another related field; alternatively, qualifications such as RN, LPN, NP, PA, aesthetician, laser technician, or equivalent.
• Strong interpersonal skills and ability to work with staff at all levels.
• Demonstrated problem-solving skills.
• Excellent written, verbal, and presentation communication skills.
• Trustworthiness, respect, and integrity.
• Ability to schedule travel efficiently and effectively to maximize time.
• Positive, proactive approach to solving clinical issues or technical problems.
• Proficiency in Microsoft Office applications and web tools.
• Valid driver’s license and a vehicle available for work use.
• Ability to meet the role’s physical demands, including standing, walking, reaching, stooping, kneeling, crouching, or crawling; lifting, pushing, pulling, and carrying products weighing up to 45 pounds; and potential exposure to moving mechanical parts, vibration, moderate noise, hazardous chemicals or other materials, and blood.
• Ability to travel extensively, up to 80%.

Nice To Haves

• Preferred three to five years of clinical training or experience in a medical setting using Cynosure brand energy-based devices.
• NP, PA, or RN credentials are preferred, as indicated in the job title.

Responsibilities

• Provide new product training and product retraining to customers.
• Discuss critical account information with the sales team before training sessions.
• Schedule initial training within two to three weeks of equipment installation.
• Confirm that new accounts have ordered and received the products and accessories needed for a successful in-service.
• Provide input on updating educational materials.
• Answer customer clinical questions when necessary.
• Record, communicate, and track all visits.
• Review email and software applications daily to support timely responses.
• Deliver the “Exceptional Everyday.”

What This Job Offers

• Job Type: Full-time