Clinical Trainer (43485)

UROLOGY CLINICS OF NORTH TEXAS PLLC • Dallas, TX

1d • Hybrid

About The Position

The Corporate Trainer supports the growth and success of Urology Clinics of North Texas (UCNT) by ensuring that new and existing employees receive comprehensive, consistent, and effective training. This role focuses on onboarding, skills development, and ongoing education to maintain high-quality patient care and operational excellence. The Trainer exercises independent judgment in identifying learning needs, developing solutions, and resolving challenges in employee training. The position requires strong communication, organizational, and problem-solving skills, as well as the ability to travel to UCNT clinics across North Texas.

Requirements

• Must be a Certified Medical Assistant (CMA) in active status. If certification is inactive at the time of hire, the individual will have 90 days to reinstate active certification as a condition of continued employment.
• Experience with electronic medical record (EMR) systems required.
• Strong presentation, facilitation, and documentation skills.
• Ability to travel regularly to UCNT locations within the Dallas–Fort Worth area.

Nice To Haves

• Associate or Bachelor’s degree preferred.
• Minimum of 3 years of experience in healthcare training, clinical operations, or medical office management preferred.

Responsibilities

• Organize, maintain, and update UCNT employee training documentation and records.
• Maintain confidential employee training files in compliance with UCNT policies.
• Conduct new hire training, retraining, and site visits as needed.
• Keep the UCNT Training Manual current, incorporating updates from Operations Management.
• Assist with various administrative duties, including document production, copying, and scanning.
• Manage office supply inventory, anticipating needs and verifying deliveries.
• Support Operations Management by contributing to departmental initiatives and completing related duties as assigned.
• Assist with the administration and documentation of Hepatitis B and TB injections; report any discrepancies to management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree