Clinical Trainer & Content Development Specialist

Curantis•Addison, TX

6d•Hybrid

About The Position

Curantis Solutions is seeking a Clinical Trainer and Content Development Specialist to help hospice and palliative care organizations transform their clinical workflows through exceptional training and documentation. This role involves delivering engaging training using clinical expertise and building a comprehensive library of training materials. It's a hands-on position requiring a balance between client training (on-site and remote) and developing documentation, facilitator guides, and workflow materials. The role also includes leading the content development team, ensuring high-quality training materials, and contributing to a small company culture where collaboration and continuous improvement are key. Travel is up to 50%.

Requirements

Bachelor’s degree in Nursing or equivalent experience
5+ years as RN, LPN, or Medical Assistant
2+ years teaching or training electronic health record (EHR/EMR) software
Proven track record creating training documentation, facilitator guides, or instructional materials
Experience in small company environments where you've worn multiple hats
Background in process documentation, workflow analysis, or continuous improvement
Management, mentoring, or team leadership experience

Nice To Haves

Hospice and/or palliative care clinical experience is a major plus. This is a game-changer for understanding our clients' workflows and speaking their language
Knows hospice and palliative care inside and out—the workflows, regulations, and what keeps clinicians up at night
Is a gifted trainer who can engage diverse learning styles and translate complex systems into real-world workflows
Is a strong writer who creates clear, user-friendly documentation that people actually want to read
Is organized and realistic about capacity—you can plan schedules that work for everyone
Is an entrepreneurial self-starter who sees problems and fixes them without being asked
Is flexible and adaptable—when priorities shift or someone needs help, you pivot
Embraces technology and AI as productivity boosters, not threats
Listens and collaborates well with sales, implementation, product, and clinical teams
Coaches and develops team members while maintaining high quality standards
Is excited (not daunted) by up to 50% travel to work directly with clients

Responsibilities

Deliver on-site and remote clinical EHR training to new clients (2-3 client go-lives per month)
Partner with implementation teams to understand client goals before training
Train appropriately sized groups based on instructional best practices
Act as a trusted advisor to clinicians during go-lives, supporting smooth adoption
Create comprehensive best-practice workflow documentation for clinical processes
Develop detailed facilitator guides with timing, talking points, and transition cues
Design structured training agendas with clear learning objectives
Build training materials including user guides, quick reference cards, and job aids
Leverage AI tools to accelerate content creation and documentation
Manage content development staff through regular coaching and performance feedback
Delegate content tasks and ensure quality standards are consistently met
Evaluate and recommend LMS platforms, then manage content within the system
Identify process improvements and implement changes that increase efficiency
Collaborate with sales teams on realistic training schedules and capacity planning
Contribute clinical expertise to product, sales, and support teams as needed
Jump in on company-wide initiatives—because in a small company, everyone contributes beyond their core role