Clinical Team Support Coordinator

Graham Healthcare Group•Warrendale, PA

3d•Hybrid

About The Position

The Clinical Team Support Coordinator is responsible for supporting assigned clinical care teams in the on-going management of patient care with particular emphasis on monitoring the attainment of episode goals, clinical documentation, workflow, missed visits, among other items to ensure the highest quality clinical outcomes for the agency’s patients.

Requirements

Must be able to use good and sound clinical judgment.
Must be able to document accurately and appropriately.
Must work well in a team environment.
Must hold, in good standing, a license as a Practical Nurse or Registered Nurse issued by the state of practice.
Must be empathetic, non-judgmental, tactful, responsible, professional and organized.
Proficient in Microsoft Office Suite.
Must have and maintain in good standing a professional license, certificate, or registration, as applicable.

Nice To Haves

A minimum of two (2) years of experience working as an LPN/RN including some medical/surgical experience and/or an acute care or home care setting is preferred.

Responsibilities

Provide clinical support for assigned care teams.
Update Clinical Record on an ongoing basis as relates to communications, orders, re-hospitalizations, conflicts, etc.
Evaluate and address customer concerns, including documentation and resolution of same.
Participates in staff meeting agenda and in-services as directed.
Enter related home health coordination notes into HCHB and Salesforce.
Audits clinical records for completeness on and on-going basis and works with professional clinicians to ensure compliance and comprehensive documentation.
Review Visit Time Exception Process and resolve unverified visit
Review/Clear Held Claim
Review Vital Sign Alert
Review and Mail Bill of Rights from Team Cord Notification Task
Add/Update Facility
Assist in triaging patient visits/needs as applicable
Payroll audit corrections
Consent reports
Incoming patient calls