Clinical Team Supervisor
About The Position
The primary purpose of the Team Supervisor is to oversee and facilitate the daily needs of the designated team(s). This role involves providing daily work direction, troubleshooting issues, assisting with EMR projects, conducting performance reviews, managing timesheets, and ensuring adherence to clinical policies and procedures. The supervisor will also monitor team inboxes, assign daily tasks, review provider schedules, manage patient add-ons, and coordinate patient transfers and referrals. Additionally, the role requires assessing and monitoring acute patient needs, collaborating with the Clinical Services Manager (CSM) on new policies and protocols, assisting with staff counseling, and performing clinic procedures as assigned.
Requirements
- Licensed RN or LPN in Wisconsin
- Two or more years of healthcare experience
- Ability to work independently with minimal instruction
- Excellent verbal and written communication skills
- Good judgment skills and ability to prioritize tasks
- Knowledge of medical terminology and general nursing skills
- Knowledge of PC, Windows, & Microsoft Office
- Exhibit leadership and time management skills
Responsibilities
- Provides daily work direction to all designated team staff and troubleshoots as appropriate
- Assists with execution of EMR projects, solutions, and troubleshooting
- Conducts LPN, CMA, and CNA annual performance reviews
- Ensure Clinical Services policies & procedures are adhered to adequately
- Manages employee timesheets and timecard approval
- Participates in interdepartmental meetings as appropriate
- Monitor & complete items in team pools/provider inboxes
- Monitor & assign daily tasks to team assistants to ensure accuracy and completion
- Review provider schedules daily, manage add on patients, & ensure teamwork
- Administer intravenous fluids (IVs), place catheters, and assist with ports
- Assist with team hospital and ER patient transfers
- Assist with coordinating team referrals
- Assess and monitor acute patient needs & report to provider
- Collaborate with CSM regarding new policies & protocols
- Complete staff counseling with CSM
- Assist CSM with quarterly recommendations and refill audits
- Perform clinic procedures and additional duties as assigned
- Remain punctual, reliable, and available for late coverage if applicable
- Maintain a positive and respectful attitude while supporting the clinic vision
- Maintain required RN or LPN licensure
- Maintain current BLS CPR certification
- Work effectively under pressure in a fast-paced environment
- Maintain a neat and well-groomed professional appearance
- Interact positively with all interdisciplinary team members
- Maintain confidentiality of all information acquired through clinic employment
- Establish and maintain positive working relationships with patients, providers, internal personnel, and outside facilities
- Follow clinic emergency/safety protocols and attend mandatory meetings
- Abide by clinic protocols, ergonomic recommendations, and OSHA standards
- Adhere to the philosophy and provide comprehensive care according to a patient centered healthcare clinic
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
