Clinical Team Supervisor

Douglas-A-Thom Clinic•Marlborough, MA

About The Position

Thom Child & Family Services is seeking a Clinical Team Supervisor for its Early Intervention Program. The role combines supervision and leadership with direct service delivery, community collaboration, and professional responsibilities. The supervisor supports staff in service coordination, documentation, IFSP development, clinical matters, transitions, and family engagement, while also serving families directly through home visits, developmental activities, and family support.

Requirements

Bachelor’s degree in an Early Intervention-relevant discipline.
Three years of experience working with young children and their families.
Certified or working toward certification as an Early Intervention Specialist (CEIS).
Maintain appropriate licenses and certifications required by the Early Intervention Operational Standards and agency policies, including CPR and First Aid.
Communicate effectively, both verbally and in writing.
Strong organizational skills and the ability to work independently, manage responsibilities, and be flexible and creative when necessary.

Responsibilities

Supervise team members on service coordination, documentation, IFSP development, clinical issues, transitions, and working with families.
Arrange regular individual supervision meetings and help team members with time management, productivity, and scheduling.
Review and edit team members’ reports and IFSPs, and provide feedback to support their skill development.
Schedule six-month reviews and annual evaluations, complete 90-day and annual staff reviews, and support new staff orientation.
Foster team cohesion and mutual support, address conflicts, and meet weekly with other supervisors, the Clinical Coordinator, and/or Director to discuss assignments, team issues, training needs, and communications.
Support implementation of the Massachusetts DPH Operational Standards and assist staff with the Early Intervention Specialist Certification portfolio process, as applicable.
Use technology to organize work, communicate, and manage schedules.
Serve as a service coordinator, conduct home visits, provide developmental activities and family support, and meet productivity expectations.
Participate in parent and/or child groups when indicated.
Participate in evaluations, contribute clinical expertise, and support and train team members in evaluation and assessment skills.
Participate in IFSP development, contribute clinical expertise, and support and train staff in the IFSP meeting process.
Complete EI documentation promptly and maintain client records, including insurance verification, IFSPs and updates, activity sheets, evaluation reports, and progress notes.
Identify and access community resources and help develop and implement outreach for specific target populations.
Deliver presentations and workshops for community providers, parents, and staff.
Attend and participate in staff meetings, in-services, and team meetings.
Maintain professional boundaries, protect client confidentiality, and demonstrate flexibility and teamwork.
Show sensitivity to the cultural, economic, educational, and language diversity of families and staff.
Keep the Director and team members informed about daily work, schedules, and family-related matters.
Contribute constructively to program improvement and participate in special projects and initiatives.
Accept performance feedback, handle differences of opinion, and communicate directly with others.
Meet paperwork deadlines, arrive promptly for meetings and home visits, and follow through on commitments.

Benefits

Health and dental insurance, including fitness benefits and a wellness incentive program.
Generous vacation, personal, and sick/long-term illness time.
12 paid holidays.
403(b) with employer matching.
Section 125 flexible benefits plan for medical and dependent care.
Employer-sponsored long-term disability insurance.
Employer-sponsored life insurance.
Employer-sponsored accidental death and dismemberment insurance.
Employee Assistance Program.
Stipend for continuing education and conference fees.
Mileage reimbursement.
Optional short-term disability, accident, and cancer insurance.
College tuition program.