Clinical Team Lead
About The Position
Access Healthcare Associates is an inclusive, diverse, and purpose-driven healthcare company. We value corporate wellness and employee growth through movement and meditation sessions, quarterly goal meetings with an expert coach, educational staff meetings, staff outings, and more. We are a mobile medical practice serving the senior population in assisted living communities, skilled nursing facilities, board and care facilities, and private homes. We are currently seeking a full-time Medical Assistant with strong clinical expertise to provide in-office support and assist with overseeing our Clinical Department.
Requirements
- Certification as a Medical Assistant from an approved school or equivalent training and experience.
- Very strong computer skills, including EHR systems, email, Microsoft Word, and spreadsheets.
- Basic clinical knowledge.
- Excellent written, verbal, and interpersonal communication skills.
- Detail-oriented, organized, professional, reliable, punctual, and flexible.
- Ability to multitask and thrive in a fast-paced environment.
- Must be comfortable working with senior patients.
Responsibilities
- Assist with the recruitment, onboarding, training, and development of Clinical Team members.
- Support the Clinical Supervisor with daily clinical operations and departmental priorities.
- Monitor attendance, PTO, call-offs, workload distribution, productivity, and team performance.
- Provide coaching, auditing, and productivity support to meet departmental goals.
- Ensure timely handling of patient cases, faxes, emails, lab reviews, prescription refills, and hotline messages.
- Track KPIs and maintain accurate clinical tracking systems, workflows, and reports.
- Coordinate skilled nursing facility workflows and Home Health referrals, including documentation, follow-up, and communication.
- Lead daily Clinical Team stand-up meetings and coordinate weekly departmental alignment meetings.
- Maintain the Clinical Department sections of the Monday Morning Meeting agenda.
- Prepare required reports, metrics, and deliverables for leadership and management.
- Partner with leadership to improve workflows, SOPs, and operational tools.
- Complete special projects and additional duties as assigned.
Benefits
- Paid time off
- Health, dental, vision, and basic life insurance
- Reimbursement for continuing education and certificate renewals
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
