Clinical Systems Coordinator

Easterseals Southern California•Gardena, CA

7d•$25 - $30•Onsite

About The Position

Serves as the primary gatekeeper for the organization’s Practice Management (PM) and Electronic Health Record (EHR) platforms. This role ensures that clinical documentation is accurate, accessible, and compliant with internal and external auditing standards.

Requirements

1-2 years' experience working in a clinical setting.
1-2 years' experience working directly with EHR systems.
Understanding how clinical data is structured, stored, and input.
Ability to follow established documentation, privacy, and retention standards and apply them consistently when processing record changes and maintaining system data integrity.
Critical thinking skills, including the ability to evaluate how workflow changes within the system may impact clinical care or associate workload.
Ability to work collaboratively with cross‑functional teams to achieve shared goals.
Proficiency in Microsoft Office Suite.
Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation, per ESSC and/or program requirements.
Must pass all required drug testing by ESSC.

Nice To Haves

Experience with system updates, module rollouts, or data migration, preferred.
Experience in regulatory compliance, payroll administration, or revenue cycle management, preferred.

Responsibilities

Manages and “unlocking” and “unsinging” process for session notes in accordance with established documentation and compliance procedures.
Analyzes billing and payroll discrepancies to determine corrective action and provide clear guidance to associates on required next steps.
Reviews correction requests from BCBAs and BI/BTs to ensure edits align with documentation standards and compliance protocols prior to re-finalization; escalates exceptions per established guidelines.
Oversees the full lifecycle of participant profiles within the system, including manual creation of new client records and secure archiving/removal of discharged participants to maintain an accurate active census.
Manages the digitization and uploading of downtime Forms.
When systems are offline or field staff lack connectivity, ensures paper-based session data is accurately uploaded and linked to the correct client record for billing and clinical tracking.
Conducts periodic audits of the “Unsigned Notes” queue to ensure providers meet timely filing requirements and to prevent sessions from remaining in “draft” status.
Interfacing with clinicians and other departments to enforce organization procedures that adhere to regulatory billing requirements and labor law mandates.
Performs other duties as assigned.