Clinical Systems Analyst - 2

Stamford Health • Stamford, CT

2d

About The Position

As a Certified Great Place to Work organization, Stamford Health understands what it takes to attract talent to improve our workforce and support our mission. This role acts as a business liaison for assigned departments within the health system to ensure that issues are uncovered and recognized before they become critical problems. As a subject matter expert, the Clinical Systems Analyst understands business processes and system processes, including interdependencies across the organization. They possess advanced knowledge of assigned applications and clearly understand the integration impact.

Requirements

• Bachelor’s degree required
• Minimum 10 years’ experience managing and/or directing technological security operations (Healthcare preferred)

Nice To Haves

• Masters Preferred degree
• Experience with the NIST Framework preferred

Responsibilities

• Provides ongoing maintenance and advancement of assigned HIS applications through effective implementation of solutions, which support the user and application needs of the organization. In this capacity, the System Analyst is responsible for implementation, testing, training, documentation and ongoing operational efforts of the HIS application software.
• Independently manages small maintenance projects, assessing resource needs, coordinating with IS teams and vendors, and communicating with end-users.
• Leads optimization efforts with assigned departments, assessing current processes and determining areas of improvement to optimize system functionality, improve efficiency, and minimize redundant processes.
• Works effectively as part of a team in resolving issues escalated through the Help Desk in a timely manner. Investigates, tests, and solves problems with HIS application software, databases, interfaces, and reports. Provides a high level of customer service and appropriate coverage off-hours for critical problems, ensuring Service Level Agreements are met. Actively participates in the process of identifying service issues with the outsourced Help Desk and recommending solutions.
• Implements applications on schedule while assisting Senior Analysts and Team Leads with the promotion/acceptance of process workflow redesign. Ensures the use of role-based menus and the creation of reports using Meditech’s Non-Procedural Representation Report Writer.
• Responsible for ensuring applications are at the most recent level and routine maintenance is being performed.
• Assumes responsibility for assigned projects by coordinating with IS and other departments as necessary to ensure proper communication and execution. Provides input to design and architecture definition as appropriate, project planning, change management coordination, vendor integration and coordination, user/department communication/notification, etc.
• Active participant of Information Service’s PMO responsible for ensuring each project is managed following the standard IS methodologies. Additionally, as part of ISPMO, shares in the responsibility for the maintenance of standard project methodologies and procedures. Acts as a coach, mentor, and motivator for project team members.
• Performs other related duties as assigned or requested to maintain a high level of service.
• Completes required continuous training and education, including department-specific requirements.
• Demonstrates professional work behavior by following Service Standards and Success factors. Complies with departmental organizational policies and procedures and adheres to external agency requirements.

Benefits

• Competitive salary
• Comprehensive, low-cost health insurance plans (including GLP-1 coverage options) available day one
• Wellness programs
• Paid Time Off accruals
• Tax deferred annuity and (403b) pension plan
• Tuition reimbursement
• Free on-site parking and train station shuttle
• Childcare partnership with Children’s Learning Center

What This Job Offers

• Job Type: Full-time
• Career Level: Senior