Clinical Support Tech I ED Days

UNC Health • Lenoir, NC

8d • Onsite

About The Position

The Clinical Support Tech I assists professional caregivers with patient care, transports patients and equipment, prepares and maintains patient rooms, and performs clerical, transcription, and unit-desk maintenance functions. This full-time, onsite role is in the Emergency Room at Caldwell Memorial Hospital in Lenoir, North Carolina, with a day-job schedule and 36 standard hours per week.

The technician supports examinations and procedures, monitors and reports notable changes in patient condition, performs administrative and clinical support tasks, and provides personal care within the plan of care. The role also includes reinforcing routine patient education and documenting patient understanding. Prior experience is not required.

Requirements

• High school diploma or GED; a higher-level degree may satisfy this requirement.
• Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Services.
• Basic Life Support (BLS) certification.
• Fluency in spoken and written English.
• Ability to develop computer skills if not already competent.
• Prior experience is not required.

Responsibilities

• Assist physicians and other health care providers with routine examinations and procedures, including obtaining equipment and supplies.
• Review patient care documentation for significant changes in condition and promptly report them to a registered nurse or physician.
• Perform clerical duties, including organizing and prioritizing work, greeting and directing visitors, researching information, reviewing and revising orders as requested by a nurse, answering telephones and patient call lights, transcribing physician orders, and maintaining medical records.
• Perform quality assurance audits, safety checks, supply inventory, PI audits, and data entry.
• Provide clinical and unit support by cleaning work areas, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, replenishing supplies, and transporting patients, supplies, and specimens.
• Assist with orientation of new employees and students.
• Provide personal care as specified in the plan of care, including bathing, dressing, feeding, and assisting with ambulation.
• Measure and record vital signs, height, and weight; duties may also include specimen collection, skin preparation, catheter care, capillary blood glucose checks, simple wound care, range-of-motion exercises, and postural drainage.
• Reinforce routine teaching provided by a registered nurse or physician, document patient understanding, and distribute patient education materials at the request of patients or health care providers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED