About The Position

The Clinical Support Tech I assists professional caregivers in delivering patient care in the Children's Short Stay Unit (CSSU), a fast-paced, eight-bed pediatric unit primarily providing extended recovery and observation care for up to 24 hours. The unit serves patients from birth through adolescence, including post-surgical and post-procedural patients, outpatient infusion patients, and inpatient admissions as needed. The position also involves patient and equipment transport, room setup and maintenance, and clerical, transcription, and unit-desk support. The unit emphasizes quality care, customer service, evidence-based practice, and pediatric specialization. This is a part-time, onsite role scheduled two days per week, Wednesday and Friday, from 7:00 a.m. to 7:00 p.m. The position is based in Chapel Hill, North Carolina.

Requirements

  • High school diploma or GED; a higher-level degree may satisfy this requirement.
  • Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Services.
  • Basic Life Support (BLS) certification.
  • Fluency in spoken and written English.
  • Ability to develop computer skills if not already competent.

Responsibilities

  • Assist physicians and other healthcare providers with routine examinations and procedures, including obtaining equipment and supplies.
  • Review patient care documentation for significant changes in patient condition and promptly report observations to a registered nurse or physician.
  • Perform clerical duties, including organizing and prioritizing work, greeting and directing visitors, researching information, reviewing and revising orders as requested, answering telephones and patient call lights, transcribing physician orders, and maintaining medical records.
  • Perform quality assurance audits, safety checks, supply inventory, performance-improvement audits, and data entry.
  • Provide administrative and clerical support for the patient care unit.
  • Clean work areas, maintain office equipment, troubleshoot common software and hardware problems, change linens, check and restock supplies, and transport patients, supplies, and specimens.
  • Assist with orientation of new employees and students.
  • Provide personal care according to the plan of care, including bathing, dressing, feeding, and assisting with ambulation.
  • Measure and record vital signs, height, and weight.
  • As needed, collect specimens; perform skin preparations or scrubs, catheter care, capillary blood glucose checks, simple wound care, range-of-motion exercises, and postural drainage.
  • Reinforce routine teaching provided by a registered nurse or physician, document patient understanding, and distribute patient education materials at the request of patients or healthcare providers.

Benefits

  • UNC Health benefits are offered. Eligible employees who currently participate in TSERS or ORP through another North Carolina agency may continue participating in those plans at UNC Health.
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