Clinical Support- ACT Team

Child Center Residential Treatment Facility • Queens, NY

4d

About The Position

The Child Center of NY is seeking a dedicated and compassionate Clinical Support Staff member to join its Youth Assertive Community Treatment (ACT) team. The Youth ACT program provides intensive, community-based services to children and adolescents with serious emotional disturbance and their families. Working under the guidance of licensed clinicians, the Clinical Support Staff member provides direct support, assists with case management, skill-building, and community linkage, and helps clients engage in treatment, access resources, and pursue their goals in home and community settings.

Requirements

• Bachelor’s degree required.
• Experience working with children, adolescents, and families in behavioral health, youth development, or social services.
• Strong communication, engagement, and relationship-building skills.
• Ability to work effectively as part of an interdisciplinary team.
• Flexibility to provide community-based services, including evenings and weekends as needed.
• Willingness to use public transportation for client visits when necessary.

Nice To Haves

• A degree in a related field such as social work, psychology, or human services is strongly preferred.

Responsibilities

• Provide direct support services to children, adolescents, and families in home and community settings.
• Assist clients with skill development in daily living, social interaction, coping strategies, and problem-solving.
• Support youth and families in accessing and navigating educational, vocational, medical, social, and other community resources.
• Provide transportation assistance for clients and families, as needed, to facilitate access to services and appointments.
• Collaborate with the interdisciplinary ACT team to coordinate care and reinforce treatment goals.
• Participate in daily team meetings and case reviews to monitor client progress and identify next steps.
• Assist with crisis response and provide de-escalation support in collaboration with licensed team members.
• Maintain accurate and timely documentation of services in the agency’s Electronic Health Record (EHR).
• Engage families in treatment planning and encourage participation and shared decision-making.
• Participate in outreach and engagement activities to promote client involvement in care.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level