Clinical Support Specialist

Medbridge Healthcare•Greenville, SC

23h•Remote

About The Position

Seeking a Qualified Day Shift Clinical Support Specialist for a remote clinical staff position. Must have a current RPSGT. MUST RESIDE in one of the below states: AL, DE, FL, GA, IL, KY, LA, MS, MD, MN, NC, ND, Ohio, SC, TN. SHIFT - Sunday thru Tuesday night - 12 hour shifts - WITH roating Saturdays MedBridge Healthcare is seeking a full-time Sleep-experienced Clinical Support Specialist to work Monday through Friday with Saturday coverage rotation. Preference will be given to applicants that hold multiple state licenses and credentials. This employee works under the general supervision of the Manager of Clinical Support Department to provide comprehensive clinical and technical support for Medbridge Healthcare. The employee will also assist with the Home Sleep Testing (HST) department. MedBridge is a leading provider of sleep laboratory management services and sleep therapy. MedBridge partners with hospitals and physician practices to offer comprehensive fully-integrated services for patient identification, testing, diagnosis, treatment and long-term care management of patients with sleep disorders.

Requirements

High School diploma
Register Polysomnographic Technologist (RPSGT) credential holder
Licensure in the states that require Licensure for scoring of diagnostic tests (as-needed)
BLS/CPR-certified
Minimum of five years’ experience in sleep medicine as a Polysomnographic Technologist
Minimum of two years’ experience in scoring of sleep studies
Minimum two years’ experience with HST devices
Knowledge of all aspects of polysomnography and sleep medicine protocols.
Knowledge of how to operate and maintain a variety of sleep equipment
Knowledge of applicable laws, regulations, and guidelines and standards regarding safety and infection control issues
Knowledge of how to instruct staff according to the policies and procedures
If working remotely access to high speed internet
Skill in use of computer and software
Skill in appropriate quality control and confidentiality procedures
Skill in analyzing data and situations to implement and administer procedures and to resolve technical, administrative, and patient related problems
Ability to learn and use multiple sleep software programs
Ability to exercise independent judgement for decision making and discretion
Ability to analyze complex situations and apply policy
Ability to communicate effectively and work collaboratively with staff
Ability to educate staff, patients, and families effectively

Nice To Haves

Graduate of a Polysomnography educational program preferred
Associates degree preferred but not necessary
Bachelor’s degree preferred but not necessary
Preference will be given to applicants that hold multiple state licenses and credentials.

Responsibilities

Provide clinical support through a variety of communication platforms including phone, remote computer access systems, and texting platforms
Provide clinical support to sleep labs according to the preset policies and procedures developed by the area’s medical director
Assist Physicians with editing report and interpretation templates in our Electronic Medical Record (EMR) systems
Provide training for the night clinical support staff as needed
Provide technical support to sleep center staff
Provide training to client staff, physicians, and Medbridge employees
Provide support for HST patients, including follow up calls to assure patients receive equipment
Help to develop clinical operations procedures to improve current standards for diagnostic sleep centers
Evaluating study data quality for in lab and HST studies
Score HST, MSLT, MWT, PSG, SPLIT, and PAP studies
Analyze data that has been acquired during the polysomnographic (sleep) study
Review and train employees on Lab Retriever functions, sleep software, and scoring processes
Perform quality assessments on technologist scoring and acquisitions
Produce comprehensive reports and forward them to the interpreting physician for interpretation
Comply with applicable laws, regulations, guidelines, and standards regarding safety and infection control issues
Other clinical duties as required
Maintain strict confidentiality