Clinical Support Specialist

iM3 Inc • Vancouver, WA

6d • $75,000 - $90,000 • Remote

About The Position

Our Clinical Sales Specialist supports iM3's U.S. commercial operations, working closely with distributor partners and veterinary clinics to advance product education, clinical adoption, and market development within the veterinary dental channel. The position serves as a clinical resource to distributor representatives, veterinary teams, and internal stakeholders. This is a field-based role requiring regular travel and direct engagement with veterinary practices and channel partners.

Requirements

• Bachelor’s degree preferred, or equivalent experience.
• 3–5 years of veterinary dentistry, animal health, or related clinical experience.
• Demonstrated experience presenting in clinical environments.
• Ability to travel at least 50% of the time.
• Strong knowledge of veterinary dental procedures and workflow.
• Ability to translate clinical features into practical value.
• Experience supporting distributor or channel-based sales models.
• Organized, self-directed, and comfortable in field-based environments.
• Professional communication and presentation skills.
• Occasionally required to stand, walk, climb, balance, bend, stoop, kneel, or crawl.
• Continually required to sit.
• Continually required to utilize hand and finger dexterity.
• Continually required to talk or hear.
• Continually required to use visual acuity to operate equipment, read technical information, and/or use a keyboard.
• Occasionally required to lift, push, or carry items up to 50 pounds.

Nice To Haves

• Veterinary Technician Specialist (VTS – Dentistry) preferred.

Responsibilities

• Partner with distributor representatives to strengthen relationships and expand product presence.
• Conduct joint calls and field support activities.
• Provide structured training and product training.
• Support key veterinary accounts to increase product utilization.
• Provide case support and procedural guidance where appropriate.
• Deliver educational presentations to veterinarians and technicians.
• Share field insights and customer feedback with sales and marketing teams.
• Represent iM3 at trade shows, conferences, and industry events.
• Support marketing initiatives through clinical expertise.

Benefits

• Medical, vision, and dental coverage
• 401(k) with up to 3% match after 12 months (age 21+)
• 2 weeks paid vacation at 90 days
• Sick leave
• 9 holidays + 1 floating holiday

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree