Clinical Support RN

Cape Cod Healthcare•Falmouth, MA

10d•Onsite

About The Position

The Clinical Support RN consistently provides service excellence to all patients, family members, visitors, volunteers, and co-workers. This role involves rounding on all Med-Surg patient care areas, assisting as needed, and offering clinical expertise, coaching, and just-in-time teaching to novice RNs and other Med Surg staff. The Clinical Support RN provides safe, high-quality, and age-appropriate care in all assigned areas, deploying to various units as needed by the Nursing Supervisor. This position offers guidance and support to less experienced nursing staff, fostering clinical competence, confidence, and professional development. The role promotes the effective use of the nursing process and ensures proper documentation aligned with Nursing PI activities. Additionally, the Clinical Support RN assists with patient assessments, administers and monitors medications, supports staff by transporting and assisting patients, maintains proficiency in nursing informatics systems, and collaborates with Nursing Education to stay informed of new initiatives. The Clinical Support RN models service excellence, maintains professionalism, and adheres to infection control and hospital safety protocols. Other related duties may be assigned by the Nursing Supervisor to support departmental operations and patient care.

Requirements

Ability to read, write and communicate in English
Graduate of an accredited School of Nursing; BSN preferred.
Current and valid Massachusetts RN license.
Current Basic Life Support certification (BLS)
Current Advanced Cardiac Life Support certification (ACLS)
Completion of an approved De-escalation Certification Course (obtain within 90 days, offered within)
Successfully pass CCHC Pharmacology Exam
Successfully pass CCHC Basic Arrythmia Exam
3–5 years of recent acute care Med/Surg or Critical Care experience (within last 2 years) – Required
Telemetry experience – Required

Nice To Haves

Experience in precepting, mentoring, or education – Preferred
Strong communication, critical thinking, and leadership abilities
Demonstrated ability to coach and support novice nurses
Proficiency in electronic documentation systems
Commitment to service excellence and teamwork

Responsibilities

Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.
Rounds on all Med-Surg patient care areas, assisting as needed and offering clinical expertise, coaching, and just-in-time teaching, to novice RNs and other Med Surg staff.
Provides safe, high-quality, and age-appropriate care in all assigned areas, deploying to various units as needed by the Nursing Supervisor.
Provides guidance and support to less experienced nursing staff, fostering clinical competence, confidence, and professional development.
Promotes the effective use of the nursing process (assessment, planning, implementation, evaluation) in patient care, and ensures proper documentation aligned with Nursing PI activities.
Assist with patient assessments throughout the hospital admission, including physical, psychological, social, and discharge planning dimensions, and communicates findings with the interdisciplinary team.
In conjunction with the primary RN, Administers and monitors the effects of medications and responds to changes in patient condition promptly and effectively.
Supports staff by transporting and assisting patients in radiology and other ancillary departments.
Maintains proficiency in nursing informatics systems and ensures accurate, timely electronic documentation in collaboration with the primary RN.
Collaborates with Nursing Education to stay informed of new initiatives, acting as a unit-level resource for education rollouts and best practices.
Models service excellence and maintains professionalism when interacting with patients, families, staff, and the community.
Adheres to infection control and hospital safety protocols including those related to blood and body fluid exposure.
Performs other related duties as assigned by the Nursing Supervisor to support departmental operations and patient care.