CLINICAL SUPPORT - HOME CARE | UM HEALTH-SPARROW

SparrowLansing, MI
Onsite

About The Position

Coordinate indirect clinical functions and act as support person to Clinical Staff.

Requirements

  • Minimum of two years of previous clerical/secretarial experience
  • High school diploma or GED
  • Demonstrated extensive computer skills
  • Demonstrated interpersonal/communication skills, verbal and written
  • Demonstrated ability to work independently and prioritize workload
  • Ability to assure confidentiality regarding sensitive materials

Nice To Haves

  • Associates Degree
  • Previous experience in a health care related field
  • Microsoft software experience

Responsibilities

  • Receives, delivers, and records messages/phone mail from patients/families or Associates to appropriate personal in a timely manner using appropriate telephone etiquette.
  • Manages the Daily Activity Logs (DAL’s) of all Associates providing direct patient care to ensure concise patient care statistics and fulfillment of scheduled visits (frequency).
  • Verifies and enters patient discharges into the Agency computer system when applicable.
  • Performs general secretarial/office duties.
  • Initiates and tracks insurance authorization as required by payers
  • Assists in various audits to ensure agency is meeting regulatory and accrediting standards relays to appropriate manager when audit variations are noted.
  • Maintains medical supply inventory, which includes ordering, stocking and supplies filing.
  • Assists with clinical scheduling.
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