Clinical Support Coordinator

Elevance Health•Harvey, LA

1d•Hybrid

About The Position

The Clinical Support Coordinator will be responsible for participating in program management activities, supporting and facilitating the distribution of reports and communication documents, and assisting with process improvement initiatives designed to improve customer service. This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

Requirements

Requires a HS diploma or equivalent and minimum of 3 years experience in a general office/administrative environment; or any combination of education and experience, which would provide an equivalent background.

Nice To Haves

Managed healthcare experience preferred.
Experience in a call center setting preferred.

Responsibilities

Ensures timely, compliant, and accurate completion of program deliverables.
Prepares and maintains reports for review by departmental management related to assigned program activities.
Collaborates with departments and completes day-to-day activities related to program assignment, including data entry and correction of errors.
Completes the coordination, authorization, fulfillment, monitoring, and tracking of health care services.
Partners with functional area experts and/or program managers to develop concise, complete, accurate, and clear specifications of program deliverables.