Clinical Support CMA/LPN Phone Support (Full Time) - 7304

Marshall Health NetworkHuntington, WV
Onsite

About The Position

St. Mary's Medical Center is seeking a Full Time Clinical Support MA/LPN Phone Operator for the HIMG - Communications Dept. to answer incoming calls from patients. Respond to inquiries, scheduled appointments, manage complaints, troubleshoot patient issues, and provide general information.

Requirements

  • Active Medical Assistant certification or active WV LPN License.
  • Ability to type and use a computer.
  • Pleasant personality for meeting the public in all situations with tact and poise.

Nice To Haves

  • Some experience in a medical department or hospital preferred.

Responsibilities

  • Answer incoming calls from patients.
  • Respond to inquiries.
  • Schedule appointments.
  • Manage complaints.
  • Troubleshoot patient issues.
  • Provide general information.
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