Clinical Support Clerk, Med Surg Oncology (Full-Time, Days)
About The Position
The Clinical Support Clerk is responsible for the daily clerical support for multiple clinical units/departments. This role facilitates timely communications between and relays information to members of the health care team, other departments, patients, families, and visitors in a professional, friendly, and efficient manner. The clerk demonstrates expertise utilizing computer systems including Epic, Kronos, and MS Office (Word, Outlook, Excel). They accurately and efficiently implement processes related to patient care orders, such as scheduling and coordinating diagnostic testing and procedures, consultations, meal service, isolation precautions, and telemetry. The position also involves maintaining the patient's medical record for admission, transfer, and discharge processes, operating and troubleshooting office equipment, managing office supplies, transcribing staffing schedules, maintaining logs and statistics, and handling mail.
Requirements
- High School Graduate/GED required.
- Demonstrated expertise with defined computer systems.
- Ability for touching as it relates to perceiving attributes of an object.
- Ability for hearing as it relates to normal conversation, high and low frequencies.
- Ability to see as it relates to general, near, far, color, and peripheral vision.
- Hand/eye coordination for computer operation.
Nice To Haves
- Previous unit clerk or applicable hospital experience preferred.
- Attendance at and successful completion of additional classes to support other functions of the role may be required.
Responsibilities
- Facilitates timely communications between and relays information to members of the health care team, other departments, patient, family, and visitors in a professional, friendly and efficient manner.
- Demonstrates expertise utilizing computer systems including Epic, Kronos, and MS Office (Word, Outlook, Excel).
- Accurately and efficiently implements processes related to patient care orders (i. e. schedules and coordinates processes for diagnostic testing and/or procedures for patients, consultations, meal service, isolation precautions, telemetry, etc.)
- Maintains the patient’s medical record (chart/file) related to the admission, transfer and discharge processes (including orders and charges) according to policy.
- Operates, maintains, and troubleshoots all office equipment including computer, fax machine, and printers.
- Maintains current, accurate and cost-effective inventory of office supplies and forms.
- Demonstrates ability to accurately and efficiently transcribe staffing schedules Kronos.
- Maintains logs and statistics.
- Obtains, sorts, sends and delivers mail.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
