Clinical Supervisor

Leaps & Bounds Pediatric Therapy Inc•Norco, CA

20d•$85,000 - $110,000•Onsite

About The Position

Leaps & Bounds Pediatric Therapy is a multidisciplinary outpatient private practice offering Physical, Occupational, and Speech therapy in a traditional clinical setting and at a ranch, where hippotherapy is incorporated into comprehensive, evidence-based care. The organization centers families in its mission, supports children in reaching therapy goals, celebrates all abilities, and advocates for the children it serves. It offers employees support, training, continuing education opportunities, and collaboration across disciplines. The Clinical Supervisor supports the Clinic Director in maintaining smooth, efficient, and high-quality clinical operations. The role provides administrative, operational, and clinical support to promote excellent patient care, organized workflows, and effective communication across the clinical team. It supervises daily clinic operations and staff, supports hiring, onboarding, training, performance, scheduling, productivity, and patient flow, and serves as a clinical resource and mentor across disciplines. The supervisor also coordinates operational and administrative processes, supports quality efforts and clinical documentation, and helps ensure clinical spaces, equipment, and materials are ready for care.

Requirements

Current license as a Speech, Occupational, or Physical Therapist in California.
Maintain valid licensure, certifications, or equivalent credentials as requested by an appropriate state agency.
At least 2 years of supervisory experience.
Availability to work flexible schedules, including weekends, evenings, and holidays.
Ability to solve problems creatively and follow through.
Positive attitude, professional conversational skills, and enjoyment of working with families and patients.
Ability to work independently and as part of a team.
Ability to handle multiple tasks and manage time appropriately.
Ability to communicate clearly and professionally with families.
Professional conduct and ability to maintain competency in a fast-paced work environment.
Proficiency with MS Word, Excel, PowerPoint, Outlook, and Raintree.
Strong written and verbal communication skills and discretion in handling confidential matters.
Ability to multitask and work in a loud, busy environment.
Ability to work under pressure and meet deadlines, goals, and targets.
Sound judgment and decision-making skills.
Attention to detail and accuracy in a high-paced environment.
Resilience, flexibility, and ability to adapt quickly to change.
Enthusiasm for the company’s mission, the role, and working in pediatrics.
Commitment to continually advancing skills.
Ability and willingness to sit or stand at a desk for long periods.
Ability to twist intermittently to reach equipment or supplies around a desk.
Ability to use a telephone and computer keyboard daily.
Ability to stand, walk, reach, and bend throughout a shift.
Ability and willingness to lift, lower, push, carry, or pull up to 40–50 pounds as needed.

Responsibilities

Supervise daily clinical operations to maintain a smooth, safe, efficient, and family-centered patient-care environment.
Collaborate with the Clinic Director on site operations, including clinical staffing, patient flow, scheduling, and administrative processes.
Maintain compliance with organizational policies, healthcare standards, safety expectations, documentation requirements, and legal business compliance.
Monitor and adjust clinic flow to meet productivity goals and provide timely support for families.
Hire and onboard clinical employees in collaboration with HR and Headquarters, ensuring equipment, access, and training materials are ready before start dates.
Develop, maintain, and implement training and onboarding programs, and ensure employees meet standards through graded assessments and competencies.
Lead therapists, administrative staff, and support personnel in a collaborative, engaged, and high-performing team.
Ensure staff have the tools, materials, and guidance needed to deliver quality care and meet productivity expectations.
Conduct routine check-ins, coaching, and performance discussions to reinforce quality, professionalism, and accountability.
Manage schedules, staffing coverage, time-off requests, and operational adjustments to support patient care.
Promote an inclusive culture focused on teamwork, communication, and the organization’s mission.
Monitor clinic productivity metrics, including schedule utilization, therapist billable hours, percentage of arrival, advanced schedule, and documentation timeliness.
Collaborate with HR and the Clinic Director on employee recruitment, onboarding, performance management, and offboarding.
Support clinicians’ daily patient flow, including arrivals, treatment-room use, and clinical transitions as needed.
Conduct team meetings, prepare agendas, and create follow-up notes for shared storage.
Provide weekly reports to the Clinic Director and Headquarters.
Mentor clinicians across disciplines to promote consistent, high-quality patient care and encourage peer-to-peer feedback.
Provide clinical insights to help the Clinic Director assess patient-flow needs, program development, and resource allocation.
Manage inventory of clinical tools, therapeutic materials, standardized assessments, and specialty equipment; ensure items are accessible and ready, and report needs to the Site Manager.
Identify barriers to treatment continuity, including missing signed plans of care, service authorizations, reassessments, or expiring plans of care, and communicate needs to the Site Manager or Headquarters.
Support the Administrative team with clinical deadlines, including evaluations, reassessments, and documentation timelines, as needed.
Coordinate student-placement logistics with the Clinical Fieldwork Coordinator.
Support internal quality efforts by preparing documentation, tracking forms, and organizing materials for clinical reviews.
Support clinicians with evaluations, reassessments, progress updates, intensives, and transitions of care.
Serve as an on-site clinical resource for the Site Manager and therapists on treatment logistics, clinical tools, session-planning needs, and patient-care coordination.
Ensure clinicians have appropriate materials, resources, and therapeutic tools available and in good working condition.
Represent clinical needs and operational concerns to the Site Manager to improve patient care and staff support.
Ensure clinical spaces are therapeutically equipped, clean, and fully supplied.
Make clinical scheduling adjustments and coordinate patient needs, including clinician call-outs and unexpected patient arrivals.
Perform other duties assigned by leadership.